AOL contract up for renewal next month.

lancashiregirl

They called me tonight and offered me 2 months free line rental if I stay with them for another 18 months, also for £3 extra a month I can have 100 'free' calls to mobiles per month.
I pay £21.49 per month at present

I'm going to compare on Uswitch and want a landline/free calls/broadband deal.

However cost isn't the only factor, I'd like to hear others experience of service too, so who is good/bad?

Thanks if you can help.

colin13

thats a better offer than i got,i got 1/2 price bb and phone calls for 3 months,a saving of £7 a month,,im paying ££29 including line rental,I never get wot I think they are offering

mum2one

I'm with aol. don't have my line rental with them, I pay £7.20 per month, get unlimited broadband and also all my calls (local, national and freephone) calls are free.
If you have sky they seem to do good deals, a friend of mine has just gone with BT and got some good deals.
hope u get sorted soon. xx

lancashiregirl

Thank you, are you paying £7.20 for your broadband and then £13.90 for your line rental? I presume so as you have calls included, so that would make it practically the same as me?

It seems taking into account what companies are offering free, and then adding in the rest of the term of the contract, that Plusnet come in cheapest overall at £191.76. Which is a huge saving compared to AOL (£367.55) and Sky (£340) however I'm really concerned about customer service and speed!

It's a minefield isn't it?

macman

Are you kidding? If you can put up with TT's 'customer service', then you are going to be delighted with either Sky or Plusnet.

lancashiregirl

I've been with AOL (I realise they are part of Talk Talk now) since 2002 and apart from a few teething problems when setting up wireless network it's not been too bad at all, I'm thinking 'better the devil you know'?

macman

Really depends if you are content to go on paying nearly twice as much as Plusnet. And did you factor some cashback into switching? Currently Quidco are paying £50+ for a Plusnet phone and broadband sign up.

Makeandsave

All for £16.00 a month for 12 months. I was paying £18.90 a month and never had free international calls.

12 months contract
Unlimited allowance
Line Rental
Free 24/7 calls (0870 & 0845)
Free international calls
Free caller display and voice mails
Free wireless G router (premium) even thou i said i dont need one.
£30 credit add to my account

zee_2

HAVE BEEN WITH AOL FOR YEARS [no contract for ages]
phoned them up and told them I recieved a vip offer from bt for 18 month b/b and free 24hour phone calls for £9.99 pm., asked me to wait untill op. spoke to supervisor.
now have 12 month contract with b/b and 24 hour free calls plus free new modem for £10 per month....surprised and happy.
ps. indian service was good which surprised me as well.

Ms_Chocaholic

I was with AOL since I first got the internet at home, way back when. I'm not very tech savvy so please bear with me whilst I explain.

I did have a wired connection and was nervous about changing provider, it's all gone ultra smoothly though. I'm now with Plusnet for my calls and broadband, now on wireless, and it's super. I don't know why I umm'd and aargh'd for so long.

Oh and I still have access to my AOL email address.

Plusnet are fabulous and UK call centres too.

lancashiregirl

Thank you, I think I will ring AOL and see if they can do better with their offer - if not then I feel a little more confident about taking the plunge with Plusnet.