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Mobile Contract

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Hi,

Can some one please advise; a friend has just noticed that O2 have been 'taking' money for a contract that was cancelled some time ago, when he contacted O2 they advised that there was nothing they could do to refund the money?

the only information i have been advised of is that the contract was initiated by Carphone warehouse?

thanks for any help

Comments

  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    Proof. Proof. Proof.

    What proof has your friend got? Who did they cancel with? Has the sim concerned still got service?

    More information needed.
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