Asked a question by a cashier I found a little odd..

MrT1983

I placed some money in the bank last week and the cashier asked me whether I intended to keep it in the account for a long time or if it was being kept there for a short period of time. I answered (and had no problem in doing so, really) but I'm just curious if anyone in the know could tell me why they asked this question- is it really any of their business, or is it a question they need to ask for some reason?

Xbigman

If you answer that yes you'll be leaving the money there for a long time you'll get a call to discuss investments.

Straightforward sales enquiry, nothing unusual in that.




X

[Deleted User]

Hi,

maybe to suggest a better interest rate?

pinkdalek

Probably because if you were keeping it in there for a few months you have better options to give you more interest and not necessarily locking it away at the same time.

Gromitt

As Xbigman says, A straight forward sales enquiry. If you said yes, her eyes would probably light up with the thought of being able to sell you an investment product.

Bloomberg

Xbigman wrote: »

If you answer that yes you'll be leaving the money there for a long time you'll get a call to discuss investments.

Straightforward sales enquiry, nothing unusual in that.




X

I paid a large cheque into my bank a few years ago and the cashier loudly asked if I had any plans for the money. I was unhappy about this and gave the cashier a look that could kill and told her not to worry about that. As mentioned in other replies it is a sales pitch but surely a letter or a phone call would have been far more professional/appropriate.


The above incident happened in the dark days when I was with the woeful Nationwide. Many of their staff are not playing with the full fifty two so what do you expect?

Rupert_Bear

Bloomberg wrote: »

I paid a large cheque into my bank a few years ago and the cashier loudly asked if I had any plans for the money. I was unhappy about this and gave the cashier a look that could kill and told her not to worry about that. As mentioned in other replies it is a sales pitch but surely a letter or a phone call would have been far more professional/appropriate.


The above incident happened in the dark days when I was with the woeful Nationwide. Many of their staff are not playing with the full fifty two so what do you expect?

A Polite no is all that is required when asked. Also I rate the NW staff highly. Sometimes it can be the customer with issues!

Mrs_Ryan

I made them laugh in the Halifax when I paid in my compo cheque (for a car accident not some spurious claim ) they asked me the same question and I said no I plan to spend it as quick as possible :rotfl:

Bloomberg

Rupert_Bear wrote: »

A Polite no is all that is required when asked. Also I rate the NW staff highly. Sometimes it can be the customer with issues!

A 'NO' is exactly what they want to hear so that they can start trying to suggest options. Surely if you want to get them off your case it would be better to say that you have plans for the money. I was not annoyed about being asked if I had plans for the money it was the very load manner in which I was asked, the cashiers words could be clearly heard by those queuing behind me.


You rate the Nationwide? They cannot even do a weekly standing order. Their online statements are a day behind. The inbranch service is nothing short of awful. I agree that sometimes it is the customer with issues but the Nationwide themselves have a lot of issues.

HeadAboveWater

Pure nosiness if you ask me!
Me and my partner were in Santander for him to rearrange money/accounts. We mentioned about cash in the house between us to try and total figures, and the guy had the cheek to ask my partner how much cash he had in the house!!! Crazy!!

money_maker_2

Bloomberg wrote: »

A 'NO' is exactly what they want to hear so that they can start trying to suggest options. Surely if you want to get them off your case it would be better to say that you have plans for the money. I was not annoyed about being asked if I had plans for the money it was the very load manner in which I was asked, the cashiers words could be clearly heard by those queuing behind me.

And? Its not like they blurted the amount out. A polite no thank you was all you needed to say. Or yes, I have plans thank you.
Im sure the customers behind you really couldn't give a hoot about you and your accounts.


You rate the Nationwide? They cannot even do a weekly standing order. Their online statements are a day behind. The inbranch service is nothing short of awful. I agree that sometimes it is the customer with issues but the Nationwide themselves have a lot of issues.

I hope your not still with NW if you are that unhappy. Why did you choose to wait in line and pay this massive secrete cheque in at a branch full of people then? Could you not have used the ATM instead? Try this in future or post your cheque.

It was simply a sales pitch (which is their job) and to try and make sure your not one of these old bids who leaves £££££ in a current account for years.

Why would the cashier sit and write your details down, take the time to gather your info at a later date and phone you about it, instead of asking you then and there?