Broadband Internet Speed question

dominicnp

Hi

I have recently connected to Talktalk broadband (up to 8 MB) after getting fed up with Wanadoo (now Orange).

I used to be on their up to 8MB service and was generally getting download speeds of between 4 and 5 MB. I live approx 1.3 miles from the exchange.

Since being on Talktalk I have tested the speed of the connection using several website tests and seem to be getting current speeds of less than 1MB - normally between 0.8 and 0.9 MB.

Does anyone know why my speed has suddenly dropped - am I doing something wrong or is the issue to do with Talktalk broadband itself?

Any help appreciated.

thanks!

sco0ter

Some ISP dont show well on speed tests. I am on UKonline 22MB (connected at 13MB) and the max a speed test will show is around 5 meg. But when I download from sites I get the full 1.3MBps. ie it takes 10 seconds to download a 13MB file. Try downloading some big demos from the like of Adobe.com

seaweasel

I don't think moving from one telco company with no experience of running an ISP to another was a very good idea. You'd be better going with a proper ISP.

Millionare

seaweasel wrote: »

I don't think moving from one telco company with no experience of running an ISP to another was a very good idea. You'd be better going with a proper ISP.

seaweasel is correct.

Ive always been with bt from donkeys years ago, never had a problem, fell for the talktalk free broadband offer.

load of rubbish, loads of problems.

im cancelling my contract as soon as i can.

these newer companies are crap and have applaing customer service.

dominicnp

i agree with you both, but that doesnt answer my question! I'll be moving as soon as my contract allows (which is a while yet!)

is there a reason my speed has dropped from 4-5 MB to 1MB?

anyone any ideas?

albertross_2

Probably congestion... or possibly throttling if you do a lot of peer to peer/torrenting

wurzelsar

I'm with talk talk and my speed is over 6MB

albertross_2

download or sync?

eryn_kathleen

If you're having slow speeds only when using p2p, you could download OpenOffice and do a comparison between their p2p download and the http download. Because the Open Office torrent is extremely well-seeded, people often use it to determine whether their ISP uses traffic shaping to slow down p2p traffic. If the p2p download takes a significantly longer time than the direct download, you know you've got traffic shaping.

http://www.openoffice.org/

On the other hand, if you're worried that your speeds are just too slow generally, have a look at https://www.thinkbroadband.com. They have a TalkTalk forum, and you'll probably see what others who are in the same boat as you are doing. If nothing else, you can find a better company to switch to when the time comes!