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Need advice on getting a new ISP..... :-)

I'm about to leave AOL (been with them for 9 years now!!).... fed up with it crashing etc etc.

Anyway! Need advice on what ISP to choose - was thinking Btinternet or Virgin. I want a fast connection with unlimited usage.

Can anybody give me some advice before i make the plunge :-)

Thankyou in advance :j

Comments

  • esuhl
    esuhl Posts: 9,409
    Part of the Furniture 1,000 Posts Name Dropper
    Forumite
    This site is quite good for comparing ISPs:
    http://www.thinkbroadband.com/
  • trisha
    trisha Posts: 488 Forumite
    Forget Virgin if you want a fast connection
  • Loster
    Loster Posts: 27 Forumite
    The best website I have found for comparison is:

    http://www.dslzoneuk.net/

    Look under 'ISP Ratings' on the left and 'ISP Speed Averages'. Very very informative. Wish I'd seen this before I signed up to Virgin. Yes, to echo Trisha, Virgin are very slow. Especially at weekday evenings. And the £50 cancellation fee in the first year is as good as a contract.

    This is 'old Virgin' mind you. ADSL Virgin. The cable services that now comes under Virgin Media (Telewest & NTL) I can't speak for. Before they became VM, 'old Virgin' was second to bottom under 'ISP Ratings' in the website above. Now thats its merged they have become elevated a bit in this list. The cable parts of VM are decent then according to this.

    I would choose one near the top, and avoid those at the bottom. Though this list may roughly equate with increased price. TalkTalk's "free" broadband; second to bottom! UKFSN, at the top, are dearer than Virgin (but look at the ratings - much better).

    Good luck!
  • Moogerz
    Moogerz Posts: 13 Forumite
    Thanks for the info - thats a great website.

    Because of where i live i'm restricted to what ISP i can go with - so i've opted for BTinternet. Fingers crossed :-)

    Went through Quidco too to get £40 cashback.

    :-)
  • marbella
    marbella Posts: 847
    Part of the Furniture 500 Posts Combo Breaker
    Forumite
    We had loads of touble with Orange (no connection etc) so I changed to BT Broadband and have had no problems at all. They are so helpful at the support line, and the speeds are fine.
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