Notice of Civil Claim from CRS (on behalf of Travelodge) for damage to a wall!!

Hintza

Tara100 wrote: »

How many people have coughed up £400 for a hole in the wall not caused by them,

But surely 99% of folk would know whether they had caused any damage and would fight it tooth and nail. The other 1% being those who were too smashed to know or care. So that then pre-supposes that they assume most of their gets are smashed when they return to their rooms.....nice!

somethingcorporate

All it takes is 1% to pay up for them to be quids in.

It really does smack of the ppc scam.

DVardysShadow

The interesting thing to me is that when someone robustly defends their position, Tavelodge back down and say it was another room or another date.

Tagmeister

Hi scream, which TL were you staying because I have had an identical letter and claim amount to you for a stay on 12 may? Like you, no damage was done so completely shocked and annoyed to receive this yesterday.

terra_ferma

Tagmeister wrote: »

Hi scream, which TL were you staying because I have had an identical letter and claim amount to you for a stay on 12 may? Like you, no damage was done so completely shocked and annoyed to receive this yesterday.

If it was the same room/night, and the claim sent to two different people, then the papers/watchdog etc should definitely be involved...
cheeky so and so...

halibut2209

Interesting. Just one day apart. I'd wager it's the same place.

Tina20

Shocking! Can't be legal to harrass people at random demanding money?

Tagmeister

This is the latest... I rang TL where I stayed yesterday. Receptionist said no record of damage on the system so she would get asst manager to call me on sat morning. 5.30pm sat and still no
call so I called them again. She said "oh yes, I have spoken to asst manager and it wasn't your room, it was another room, he will contact crs and you should get another letter cancelling the claim. At no point during the conversation did she offer an apology, neither it appears did the asst manager have any intention of calling me to apologise, or even update me that an error had been made so not to worry. Disgraceful!!!!

DavidT

DVardysShadow wrote: »

The interesting thing to me is that when someone robustly defends their position, Tavelodge back down and say it was another room or another date.

Which presumably indicates that TL are fully aware the CRS are attempting to scam people and it seems are happy to lie. The stuff about about it being a different room appears just to be a standard get out reply if someone challenges the letter. This really has a nasty smell to it doesn't it? How its legal to send out such letters in the first place and why TL seem to take an active part in it is beyond me.

I wonder if there is any actual damage at all to start with?

mrs_sparrow

I think Travelodge are trying to get some additional income these days:

http://www.consumeractiongroup.co.uk/forum/forumdisplay.php?369-CIVIL-RECOVERY-SOLUTIONS-LIMITED