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Taxi driver didn't turn up - advice?

2

Comments

  • SailorSam
    SailorSam Posts: 22,754 Forumite
    10,000 Posts Combo Breaker
    If you tried to sue the taxi company you'd get them saying the driver doesn't work for them he's self employed, then if you tried to sue the driver he'd start saying you never booked the journey with him.
    Not worth all the hassle. Don't use them again and tell everyone, perhaps even a letter to your local paper.
    Liverpool is one of the wonders of Britain,
    What it may grow to in time, I know not what.

    Daniel Defoe: 1725.
  • victor2
    victor2 Posts: 8,410 Ambassador
    Part of the Furniture 1,000 Posts Name Dropper
    Just buy the neighbour a little gift to show appreciation and put it down to experience. As many have said, no chance of the taxi company charging them, or them being able to sue the company. If a letter of complaint will make your in-laws feel better then do so. If not, don't waste a stamp.
    Find a different more reliable company for the next trip - and have a plan B in mind!

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  • claire16c
    claire16c Posts: 7,074 Forumite
    Part of the Furniture Combo Breaker
    Why didnt they just call another taxi company?
  • Bob_the_Saver
    Bob_the_Saver Posts: 5,610 Forumite
    edited 7 June 2012 at 9:27PM
    claire16c wrote: »
    Why didnt they just call another taxi company?


    Could be they live in the sticks, not everyone has numerous companies locally,
    we don't.
  • elsien
    elsien Posts: 37,511 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Happened to me once - a no show taxi from company I'd used a lot before to take me on holiday and no answer from their phone number. In the end I sat with the A to Z phoning loads of companies and panicking as they all just rang out. I live in a large town, but finding a taxi at that time of the morning took a good half hour.
    Not worth them fretting and spoiling a holiday over though - as others have said, buy the neighbour a thank you prezzie and don't use that company again.
    All shall be well, and all shall be well, and all manner of things shall be well.

    Pedant alert - it's could have, not could of.
  • This is why I always book a taxi to come early - the ones round here are notorious for not turning up on time.
    Save £200 a month : [STRIKE]Oct[/STRIKE] Nov Dec Jan Feb Mar Apr
  • SailorSam wrote: »
    If you tried to sue the taxi company you'd get them saying the driver doesn't work for them he's self employed, then if you tried to sue the driver he'd .

    The contract is with the taxi company they booked it with, and not the driver so the taxi company is liable if they missed their holiday coach. Hadley v Baxendale [1854] EWHC J70
  • claire16c
    claire16c Posts: 7,074 Forumite
    Part of the Furniture Combo Breaker
    Could be they live in the sticks, not everyone has numerous companies locally,
    we don't.

    not even more than 1?
  • Mr_Wang
    Mr_Wang Posts: 1,302 Forumite
    Phone a different taxi company next time.
  • Bob_the_Saver
    Bob_the_Saver Posts: 5,610 Forumite
    claire16c wrote: »
    not even more than 1?

    No..............
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