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Carphone warehouse cancel pay as go order
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Hello
I ordered an HTC wildfire from CW at the weekend, it was pay as you go and free as long as you bought £10 top up.
CW have now emailed me to say the phone should have been priced at £99 so they cannot fulfill my order.
Are they able to do this? Are they obliged to fulfill the order?
Any advice would be gratefully appreciated!
Thank you
I ordered an HTC wildfire from CW at the weekend, it was pay as you go and free as long as you bought £10 top up.
CW have now emailed me to say the phone should have been priced at £99 so they cannot fulfill my order.
Are they able to do this? Are they obliged to fulfill the order?
Any advice would be gratefully appreciated!
Thank you
0
Comments
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If it is a genuine error, and they have not taken your money and shipped the goods - they're not obliged to fulfill the order. Sorry!0
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They can do this. They are not obliged to fulfil the obviously erroneous order.
Consumer Rights Q&As...0 -
Thanks both for your replies0
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Yes they can it's in their t&c's this was on hukd's at the weekend, obviously an error.
........and yes I ordered 2 as well just in case they went through!I am a mortgage adviser.You should note that this site doesn't check my status as a Mortgage Adviser, so you need to take my word for it. This signature is here as I follow MSE's Mortgage Adviser Code of Conduct. Any posts on here are for information and discussion purposes only and shouldn't be seen as financial advice.0
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