Opinions on Thompson & Morgan

DistortedVision

I am interested in hearing about your experiences with Thompson & Morgan. I've ordered from them in the past and I found plants arrive healthy and I found their customer service to be very good.

My main issue is that I think they are expensive. They always seem to have promotions on which makes me think the original prices are overpriced. Plant plugs are always so small but I was wondering if anyone has ordered roses from them?

Many thanks!

officeguru

I have ordered from T&M many times over the years and their plants/plant plugs vary from very poor to fairly good. However, the few times I paid full price, I found that the plants were poor (so it wasn't because they were selling off their old stock) so I only buy from them if there are promotions preferably with free delivery...

This year I also ordered plant plugs from the Jersey Plant company and I have to say that they were a fraction of the price and all of them were in excellent order.. Although they were small, I knew that before I bought them but I have a large garden and need hundreds of bedding plants so I think I will go with them in future..

Unless, of course, T&M have an offer too good to be true!

Re their Customer Service: I had no quibble with their Customer Service - Just the time wasted with their plants being sub standard and having to wait on replacement plants.

Cheers

DistortedVision

One thing which I dislike about T&M is that don't send out despatch emails so you know when to expect your plants.

I'll have a look at Jersey Plant company.

LincolnshireYokel

I worked for a compost manufacturers, and had a look round one of T&M places. You cant knock the way they go about there business, they certainly try to produce a good quality product.

Sambucus_Nigra

Every single plant I've ever had from them they have had to refund me. Fair comment is that they have never quibbled about this - esp when they have received photos of the efforts that they call 'plants'.

I only ever buy from them if i have a voucher.

rosy798

I ordered alot from them recently and the end result was mixed. The customers favourite collection was a joke, small dead sticks which didnt survive. I complained but was totally ignored. Most of the geraniums and fuchsias were good, although they were 'jumbo plugs' but the climbing fuchsias were a month late arriving and dismal. No leaves, soppy wet with green algea, no roots showing at all. £17.99 for 8 plus p & p like this, daylight robbery. I emailed them to say Alan Titchmarsh would be ashamed having his name connected to them but no response yet. Would not recommend them, and will only buy again if a super deal comes along, then I will still take it with a pinch of salt.

traceye

I wouldnt order from them again RUBISH

tim_n

First order was the £100 of plants for £15 inc P&P.

Didn't feel I got value for money. All the flowers are growing well now after being decididly ropey.

I prefer growing from seed anyway.

officeguru

Distorted_Vision wrote: »

One thing which I dislike about T&M is that don't send out despatch emails so you know when to expect your plants.

I'll have a look at Jersey Plant company.

I couldn't remember the name when I answered the post but I found their magazine tonight and I had ordered from the Jersey Plants Direct.

Cheers

thumperrabbit

I too have had mixed results. They took ages to dispatch my bedding plugs, all in separate packages over a month. The plants all came on well though. I too redered from Jersey plants direct and they were superb. My best buy was from ebay :-) (David Clyde). Really healthy massive plugs.

frankie1star

thumperrabbit wrote: »

I too have had mixed results. They took ages to dispatch my bedding plugs, all in separate packages over a month. The plants all came on well though. I too redered from Jersey plants direct and they were superb. My best buy was from ebay :-) (David Clyde). Really healthy massive plugs.

how do we find him on ebay?