Credit Card Refund due to illness

Ramjet1000

Hi Folks
Hopefully you can help with this one.

I've purchased tickets for a Paul Simon concert in July but have now had notice that I'm having an operation a couple of days before so will be unable to attend.

Would I be able to claim a refund on my Mastercard or is this type of thing not covered?
I've tried selling the tickets or giving to friends but nobody is able to take them.

torbrex

Have you tried selling the tickets through seatwave

McKneff

You wouldnt be able to get a refund via your cc.
Section 75 wouldnt cover this, the company have done nothing wrong.

Your only chance of off loading them is selling them on.

sistafromanothermista

I wouldn't have thought so. Try one of the online ticket places.

thenudeone

It's not the retailer or the card company's faulty you can't attend so unless you have one of the few cards offering some form of insurance, no chance I'm afraid.

pvt

Have you tried contacting the ticket vendor you used to buy them and ask to cancel the order and get a refund?

jpwjpw

They won't refund your money. Do as a previous poster said, sell them on seatwave. It's easy, hassle free and guaranteed to be secure.

chattychappy

Can the operation be re-scheduled for a more convenient time? I suppose not because it's the NH"S".

If private, perhaps you can change the operation date?

Gromitt

chattychappy wrote: »

Can the operation be re-scheduled for a more convenient time? I suppose not because it's the NH"S".

You can always change the date even if NHS, but if you do, the new dates could be months in the future.

So it depends on how desperate you are to have it done.

Not being able to visit a concert a few days after an operation suggests its not a small operation.

callum9999

chattychappy wrote: »

Can the operation be re-scheduled for a more convenient time? I suppose not because it's the NH"S".

If private, perhaps you can change the operation date?

People constantly moan about the NHS - but rearranging operations to suit your concert schedule is one thing I am very glad the NHS don't do...

Though I think the idea of cancelling a major medical procedure so you can go to a concert is ludicrous anyway!

jason1231972

Credit card protection covers problems with products themselves, rather than problems with the person who bought the product

In the first instance, try contacting the ticket issuer and explain the situation, requesting a refund. If no satisfactory response/resolution a week or so before the concert, sling the ticket(s) on eBay, or any of the many other ticket resale sites. It's relatively easy to offload concert tickets, and there are loads of ways to do it.