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Not *exactly* as described ??

Ive just received a dress which i purchased to wear to a 'prom night'

It was described as 'new without tags' and 'knee length'

Its arrived and it is in a clearly worn condition, the top layer of material has pluck marks and rubbing that could only have been made by wearing a good few times. The dress also barely covers my essentials :o Its definately not knee length by any stretch !! It also was in evening dress section but its more casual than that. (subjective i know)

ive messaged the seller but i would like to know what possible outcomes there are, the dress was cheap and normally i wouldnt worry but i now have spent my budget on a waste of time and cant justify just forgetting it. I also dont see why they should get to keep my money when they got it wrong.


TIA


mishka
Bow Ties ARE cool :cool:

"Just because you are offended, doesnt mean you are right" Ricky Gervais :D
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Comments

  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    If you paid with paypal you have a fair to good chance of getting recompense.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • mishkanorman
    mishkanorman Posts: 4,155 Forumite
    i did but wont paypal expect me to return it at my own cost (recorded) ?

    mishka
    Bow Ties ARE cool :cool:

    "Just because you are offended, doesnt mean you are right" Ricky Gervais :D
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    Yes, but if you can keep on good terms with your seller, they may help with this.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • mishkanorman
    mishkanorman Posts: 4,155 Forumite
    Well the seller responded that they have never worn it and i must be taller than her !?!

    I dont know if its worth starting a paypal dispute, i will see what she comes back with next


    mishka
    Bow Ties ARE cool :cool:

    "Just because you are offended, doesnt mean you are right" Ricky Gervais :D
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    She sounds like a barrel of fun.
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • asea
    asea Posts: 1,398 Forumite
    in my (limited) experience of sellers not being quite truthful, i've had nothing but grief & excuses until the point that I just escalate it to a claim, if that's the response that you've had from her, then I would just escalate it without waiting for more excuses. I think you may have a refund or less hassle from her anyway, good luck!
    nothing to see here, move along...
  • Mado
    Mado Posts: 21,776 Forumite
    I've been Money Tipped!
    *Ahem*... Not exactly as described... :think:

    There is a specific claim for that one, as I have now learnt! :D
    I lost my job as a cricket commentator for saying “I don’t want to bore you with the details”.Milton Jones
  • mishkanorman
    mishkanorman Posts: 4,155 Forumite
    Well she is not budging and pointed out that i only paid a pittance for the dress, so now off to leave my first neg for someone !!

    mishka
    Bow Ties ARE cool :cool:

    "Just because you are offended, doesnt mean you are right" Ricky Gervais :D
  • frivolous_fay
    frivolous_fay Posts: 13,302 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker Mortgage-free Glee!
    You go girl!
    My TV is broken! :cry:
    Edit: refunded £515 for TV 1.5 years out of warranty - thank you Sale of Goods Act! :j
  • Mado
    Mado Posts: 21,776 Forumite
    I've been Money Tipped!
    Well she is not budging and pointed out that i only paid a pittance for the dress, so now off to leave my first neg for someone !!

    mishka

    Risky though... She'll neg you back!
    I lost my job as a cricket commentator for saying “I don’t want to bore you with the details”.Milton Jones
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