Hot To Find Out Who Currently Provides Broadband?

bod1467

#1 daughter is soon moving into a flat (rented) after moving out of university halls. She believes the phone/internet at the flat is provided via phone line (not cable) but the letting agent doesn't know who currently provides this/these. (The previous tenants may have arranged this themselves previously - daughter doesn't know them, though I suppose she could try and get the letting agent to contact them and ask).

Assuming that plan draws a blank, is there any way she can find out? I know she can do 17070 on a phone and if only the number is read back twice then the line is full LLU, thus probably either TT or Sky. Otherwise it is a BT line (perhaps via a reseller) and the broadband could be almost anyone.

TIA for any advice/help.

PS - title should be How not Hot. :rotfl:

Nilrem

A quick way to find out is to get her to go to http://whatismyipaddress.com/
That should tell her who her ISP is as the IP address of your connection is visible to any site you visit, and a "lookup" basically checks who that IP address belongs to (IE Virgin Media, BT, Sky).

deklan99

Unless there's a particular reason why your daughter wants to know who the previous occupier had voice/broadband with it doesn't really matter.
Ofcom rules now insist previous suppliers remove services from an existing line so the new tenant can choose any supplier(s) they want to encourage competion. Once a cease is placed on the line even LLU provided services revert back to BT's network.

bod1467

@Nilrem - that assumes she can even connect to that ISP. AFAIK the previous tenants took their modem/router with them, thus the connection/login details for that ISP will be unknown.

@deklan99 - thanks; that makes sense and may be the simplest approach.

nilrem_2

Oh Dear! I didn't know there was another nilrem here?

Does anyone know if the mods can change my 'handle'?

Nilrem (with a capital letter) seems to have joined before me.

bod1467

It's only taken 5 years for it to be noticed! :rotfl:

Based on this, if it's not been a problem before then it won't now.

Interesting that you both joined in April but a year apart.