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Contract ends 15th June

As title my bt broadband phone contract ends on the 15th (just turned the calendar over)
What are my chances of changing supply getting my mac code without a break and bt rolling me back in.
Only changed once before so all very new

Comments

  • BT_company_representative
    BT_company_representative Posts: 1,861 Organisation Representative
    1,000 Posts Combo Breaker
    Hi rustyhead,

    You can change provider using a MAC code if you wish to do so and there wouldn't be a break in the service.

    I can help you with this if you like? You can get in touch using the contact info in my profile and once we have your details we'll give you a call.

    All the best,

    Robbie
    Official Company Representative
    I am the official company representative of BT. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
  • macman
    macman Posts: 53,129 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Your contract doesn't end, your minimum term ends. You are then on a contract requiring 30 days notice.
    What do you mean by 'BT rolling me back in'?
    A MAC is only required for a change of broadband supplier, not for a change of phone supplier.
    No free lunch, and no free laptop ;)
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