📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!

Yours but....only if you pay extra

50Twuncle
50Twuncle Posts: 10,763 Forumite
Part of the Furniture 1,000 Posts Photogenic Name Dropper
Could someone please explain how mobile phone companies get away with selling you a full price phone (PAYG) - then try to charge you extra (£20+) for removing their restrictive software from it - to make it SIM free ?

This is like you spending £20,000 on a new Vauxhall Insignia and trying to fill it with fuel at your local Ford petrol station and finding that unless you pay Vauxhall an additional £20 - to unblock the filler pipe - it won't run........ (unless a local mechanic can "bodge" it for £5).........

Comments

  • OneADay
    OneADay Posts: 9,031 Forumite
    1,000 Posts Combo Breaker
    Because most people who buy the phones are willing to pay for them and keep the software as is.

    You do not need to remove the software if you change network generally. If the phone is locked then it will need to be unlocked but the software will continue working with settings for the new network.
  • DUTR
    DUTR Posts: 12,958 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    21Twinkle wrote: »
    Could someone please explain how mobile phone companies get away with selling you a full price phone (PAYG) - then try to charge you extra (£20+) for removing their restrictive software from it - to make it SIM free ?

    This is like you spending £20,000 on a new Vauxhall Insignia and trying to fill it with fuel at your local Ford petrol station and finding that unless you pay Vauxhall an additional £20 - to unblock the filler pipe - it won't run........ (unless a local mechanic can "bodge" it for £5).........

    You maybe confused a little with the goings on, the PAYG handset is subsidised by the network and hence often sim locked, you are paying to sim unlock the handset, if you want a sim free handset then buy a sim free handset. :cool:
  • Buzby
    Buzby Posts: 8,275 Forumite
    PAYG is STILL a subsidised handset, hence the SIM lock and customisation. To be completely free, you need to purchase a SIM-Free handset, and you can then have a vanilla firmware phone and choose to add on's to store on your handset, rather than your network decide.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    21Twinkle wrote: »
    Could someone please explain how mobile phone companies get away with selling you a full price phone (PAYG) - then try to charge you extra (£20+) for removing their restrictive software from it - to make it SIM free ?
    In fact PAYG costs often (usually?) less than sim-free.
  • Fifer
    Fifer Posts: 59,413 Forumite
    10,000 Posts Combo Breaker
    21Twinkle wrote: »
    Could someone please explain how mobile phone companies get away with selling you a full price phone (PAYG) - then try to charge you extra (£20+) for removing their restrictive software from it - to make it SIM free ?

    This is like you spending £20,000 on a new Vauxhall Insignia and trying to fill it with fuel at your local Ford petrol station and finding that unless you pay Vauxhall an additional £20 - to unblock the filler pipe - it won't run........ (unless a local mechanic can "bodge" it for £5).........

    I think a more accurate analogy would be buying a Vauxhall Insignia and then expecting the Vauxhall dealer to remove all the Vauxhall badges for free. Try it.
    There's love in this world for everyone. Every rascal and son of a gun.
    It's for the many and not the few. Be sure it's out there looking for you.
    In every town, in every state. In every house and every gate.
    Wth every precious smile you make. And every act of kindness.
    Micheal Marra, 1952 - 2012
This discussion has been closed.
Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 351.3K Banking & Borrowing
  • 253.2K Reduce Debt & Boost Income
  • 453.7K Spending & Discounts
  • 244.2K Work, Benefits & Business
  • 599.4K Mortgages, Homes & Bills
  • 177.1K Life & Family
  • 257.7K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16.2K Discuss & Feedback
  • 37.6K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.