Well annoyed, banks are crap. Have they screwed over my little sister? Is this fair!?

ihateyes

the banks are worse than payday lenders sometimes...

the bank shouldve closed this account a long time ago, and chased the debt.

on a credit car, normally after 6months of default they close the account, finalise the balance and chase that.

i do notice they hae refunded £400 odd quid!

coldhandoff

I would say it is entirely your sisters fault for not looking at her accounts and monitoring the activity. You can't expect to be in an unarranged overdraft and not have some sort of repercussion for it. If she had opened her mail and monitored her account she would not be in this problem.

JuicyJesus

TangerineDream wrote: »

I can see where you are coming from. But if you honestly think it’s justifiable on this earth that being a couple of pounds overdrawn can turn into over a thousand pounds debt, simply for doing nothing, is totally ludicrous. It is not right.

So is ignoring your post, abandoning a debt when you find out about it and then blaming someone else for the consequences.

Fine if it’s the bank practices, if it’s in their T&Cs. It is still morally wrong.

So is ignoring your post, abandoning a debt when you find out about it and then blaming someone else for the consequences.

It is setting young, 'silly' like you said, people up for a life of debt, due to burying one’s head in the sand, it is then justified for them to be this much in debt before they even start uni?

You're still trying to get away from the fact that it is totally her fault. She buried her head in the sand. If she'd not done so then this would not have spiralled out of control.

There was a big argument in the press about the amount banks should charge if direct debits or cheques bounced weren’t there? That it didn't cost the banks what they charged people? Well if that can be questioned why can't this?

Nope, it was actually about overdraft fees. It went to the Supreme Court, they were found legal.

At any rate, red herring. a) what it costs the bank is irrelevant. b) it's still your sister's fault.

How can you not see how totally unjust this is? This is a bank vs a young naive little girl. 19 may be an adult in the eyes of the law, but what sort of harsh life lesson is this?

A good one. It's what happens when you do stupid things.

And yes, she is an adult, not a little girl. Possibly naive, but that still doesn't make it any less her fault.

Itis immoral, it is unjust, it is ethically WRONG.

And it's entirely her fault.

callum9999

TangerineDream wrote: »

I can see where you are coming from. But if you honestly think it’s justifiable on this earth that being a couple of pounds overdrawn can turn into over a thousand pounds debt, simply for doing nothing, is totally ludicrous. It is not right. Fine if it’s the bank practices, if it’s in their T&Cs. It is still morally wrong. It is setting young, 'silly' like you said, people up for a life of debt, due to burying one’s head in the sand, it is then justified for them to be this much in debt before they even start uni?

There was a big argument in the press about the amount banks should charge if direct debits or cheques bounced weren’t there? That it didn't cost the banks what they charged people? Well if that can be questioned why can't this?

How can you not see how totally unjust this is? This is a bank vs a young naive little girl. 19 may be an adult in the eyes of the law, but what sort of harsh life lesson is this?


THAT THE BANK PROFITS FROM IMMENSELY…. Disproportionately to what 'harm' has actually been done.


Itis immoral, it is unjust, it is ethically WRONG.

Yes it's immoral. Yes it's ethically wrong. (Not it's not unjust - they told her before hand what the charges were and notified her every single month of these charges).

What with everyone moaning non-stop about the banks - I'm surprised there are still people who are shocked when they act like this. As someone else said, call them up and apologise again and keep going (politely - be even the slightest bit rude and that's likely it) until you can get some more of it back.

stclair

coldhandoff wrote: »

It's your sister's responsibility to check her accounts. I would recommend her calling Natwest and asking to speak to lending to try and see if the situation can be resolved that way.

Us in Lending would not be able to help a "default notice" has been issued looking at the statement so they will need to speak to collections.

coldhandoff

Fair enough. That's why my username is coldhandoff though.

Southernman

TangerineDream wrote: »

How can you not see how totally unjust this is? This is a bank vs a young naive little girl. 19 may be an adult in the eyes of the law, but what sort of harsh life lesson is this?

19 is not a little girl and it's her responsibility to be in control of her finances. At least now with a trashed credit record you know that the bank acting as a responsible lender won't offer her any sort of credit for her to squander in the near future.

At 19 years old i made sure i was aware of every penny going in and every penny going out so as not to suffer the wrath of charges and the further consequences that come with it. To this day i've not had any form of bank charge and the same can be said for the majority of young people.

Southernman

coldhandoff wrote: »

Fair enough. That's why my username is coldhandoff though.

I work for Natwest too (seems to be a few in this thread) don't even get me started on cold handoffs that seem to escalate to my department. Charges for unarranged o/d fees that are never the individual's fault seem to head in my direction with customers majorly bad tempered and mouthing off at me. I wish i could be as blunt as JuicyJesus above, but alas...

TangerineDream_2

[FONT=&quot]So does it come down to this then?

Because she acted like a child and didn't use her account, failed to view it or look at it, or open her post, she deserved a few quid OD to turn into over a grand OD?

A bank SHOULD not be allowed to do this. How is this conducive to helping anyone other than the bank earn money? A life lesson learned hey? More like a life potentially messed up before its really started.

Most of your lack of empathy is disgusting. Look at the images I posted again, especially the last one. The fines imposed are completely UNJUST, IMMORAL and SCANDALOUS.[/FONT]

Gromitt

I had a similar lesson and shock when I was young (about 19), but it was much easier though and went a little like this:

Withdrew too much out of the ATM.
Got stung for £35 'unauthorised overdraft' charges
Next ATM withdrawal was declined.
Asked for statement and noticed 'OD' marker,
almost crapped myself,
went into bank and said !!!!!!?
Borrowed cash from parents,
Ensured account was now in credit,
Begged bank to refund charges (which they did),
Paid parents back,
Learnt to always remember to ask for a balance before withdrawing funds ever since.