Paid for whole year used two months

ksallen

Don t know if anyone can help. We stored our touring caravan at a storage place in Somerset. We paid monthly last year but this year we had the money so we paid the full amount, almost £400 in April. We had the caravan out for a 3 week holiday and then put it back in storage then approx 3 weeks later we have had to sell the caravan due to unforseen circumstances. We have been in touch with the storage people and they say that because it says on the terms and conditions that no refunds are given that they are not willing to give us any money back.!!!. Is this ok? Is there anything we can do to try and recover some money?:mad:

p00hsticks

I thik you'll probably be better off asking on the 'consumer rights' board here

http://forums.moneysavingexpert.com/forumdisplay.php?f=173

eca_

You could perhaps look at selling the year's storage to recoup some of the money.

Savvy_Sue

I'll move it for you.

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I wouldn't be holding my breath - seeing if you can sell the storage space is probably your best bet.

CoolHotCold

Legally a service is very little different to a physical item. Unless a contract is broken or service not supplied it's down to the T&C of the contract.

You have no legal right to a refund unless the above points come into force (Service not supplied, and you choosing not to use the service are two different things)


Sorry, but try selling the spot if the owners of the storage space are ok with this.

paddyrg

If the storage service provider could resell the space, you could offer it back to them at 50%. Might mean you get something back if 1) the place is full and 2) they want to make another full-price sale plus the remaining 50%

ksallen

Thankyou all for your responses. Very helpful.

halibut2209

If they don't refund, I would assume that the storage space will be empty for the remainder of the year. After all they can't put anything in there whilst you are renting it.....can they......