wind2k9 wrote: »
I really dont understand you guys at all. I mean if you reach this scamers page definetly you need a loan. So why in the hell you will pay money to find a loan? i mean evry11 will take a loan when he need money..so how the hell you go and pay a fee. where is the logic thinking in this?
Aitch_G wrote: »
Hi, I too was hoodwinked into a charge of £59.75 for a so called membership. Called them straight away and was told it wasn't a problem just write explaining that I haven't and will not use their services and will get a full refund. Which turned out to be a complete load of rubbish as I just got a reply acknowledging my letter and offering more loans!
So called again, I was offered around £21 as a refund and was not allowed to speak to a manager. Also given a hilarious analogy as to why I wasn't entitled to a full refund - "if you went to a restaurant and ordered a meal and then decided not to eat it you'd still have to pay or it!"
At that point I knew I was getting nowhere and called the Financial Ombudsman helpline and loansdirectuk are not registered as a company. Therefore I did a bit of digging on the company by calling one of the companies that offered me a loan through them and asked who gave them my details and turns out they are actually a company called Veritable Finance from Southend on Sea.
Financial ombudsman advised that a credit broker is not allowed to charge you more than £5 if you do not use there services and they complained to Veritable Finance on my behalf which they have 8 weeks to reply to.
However yesterday I received an email from loansdirectuk to say a refund of the full £59.75 is being processed! Fingers crossed I actually get it!
the financial ombudsman can be contacted on 0300 123 9123 or 0800 023 4567
Hope this helps
Jonathan1234 wrote: »
had 67.76 pounds taken out of my account also,signed nothing with them at all.i've emailed them asking for money back awaiting a reply
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