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Phone deleted - Halifax and Lloyds
Comments
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Same thing happened to me today on Halifax - lost one of the two numbers I had there previously.I was a DFW, now I'm a MFW :T0
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This happened to me too for no apparent reason - they also lost any record of my phonebanking security number at the same time
All sorted out within a week, but still a proper pita!DF
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My advice is close your account and find another bank, it is not going to get better.
I had the same problems and more, here is my tale of woe:
https://forums.moneysavingexpert.com/discussion/3688413=0 -
It's actually a very minor inconvenience, because I can still send the money to my Natwest or Nationwide accounts and from there to the new payee, using the card reader. I was mostly startled by the fact it happened to two accounts at very nearly the same time, and was a little worried that there may be a security issue involved.DirtPoorGuy wrote: »This happened to me on several occasions, it became really frustrating and I thought I was banging my head off a wall trying to get them to recognise it was their fault, they eventually told me it was a glitch caused by the merging of the two bank systems into one but after a year of problems I considered it inexcusable after all the time and effort and inconvenience it caused me and the apathy from the bank so I closed my account and moved to another bank.
My advice is close your account and find another bank, it is not going to get better.0 -
DirtPoorGuy wrote: »My advice is close your account and find another bank, it is not going to get better.
I had the same problems and more, here is my tale of woe:
https://forums.moneysavingexpert.com/discussion/3688413=
A minor inconvenience certainly not worthy of being Santandered. It has happened once in God knows how many years I've been banking online with Lloyds TSB.0 -
This happened to me with my Lloyds account. It was an inconvenience, but was sorted out quickly. No-one could give me any explanation though. I also have a Halifax account but it wasn't affected.I'm a retired employment solicitor. Hopefully some of my comments might be useful, but they are only my opinion and not intended as legal advice.0
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