Itemised bill not matching trolley contents?

geordie_joe

NewKittenHelp wrote: »

So you have no proof,

Having no proof is not proof it is not happening. Every crime that goes unsolved, goes unsolved because the police have no (or not enough) proof as to who committed it. Yet those crimes were still committed.

NewKittenHelp wrote: »

and it's just a wild conspiracy theory based on questionable evidence.

Could you explain what you mean by that? All evidence is questionable, and most legal systems, (including the UK) are built on the principle that all evidence will be questioned.

NewKittenHelp wrote: »

I can't imagine why you continue to shop in the store if you are so convinced that they are stealing from you.

I think this is the problem, you lack imagination. Broadwood may live on an island where that is the only place to shop, or out in the sticks where it is the only place to shop. There could be many other reasons too. Like the other stores in the area being the same.

It may just be that Broadwood does not have the proof, so does the descent thing and presumes the person serving them to be innocent until proven guilty.

It is perfectly possible for someone to be guilty, but be presumed innocent, as they have not been proven to be guilty.

In fact, every convicted criminal is presumed to be innocent, right up until the jury give their guilty verdict.

Broadwood should be commended for continuing to shop there while suspecting foul play, because they do not have enough proof.

valk_scot

I always check my reciept. In my Tesco they offer to pack for you as you unload the trolley but when I say no, I've got my own bags, they seem perfectly happy to wait till I get down the other end. I'm fast at packing but I usually stop as the last half dozen items come though, pay and as the CA sorts out the reciept and change etc I finish off the packing. It's as fast as getting the CA to pack for you and you can keep one eye on what's going on at the scanner. Must say I've never noticed any double scanning of items.

I check my receipt after I've moved the trolley away from the checkout. I always check my receipt, the routine never varies. I usually find an error in about one in ten shopping trips but since my average shop is about £40, I don't find that indicative of some sort of scam. I then trot off to CS, they sort it out, apologise, hand over the DTD. Sometimes I think it's a mistake but it isn't, I'm mistaken about something but they smile and manage not to treat me like an idiot, lol.

Anyway my point is that mistakes do happen. It's up to us to keep an eye on what's going on and ensure we don't lose out because of these mistakes but as long as the shop deals with the mistake courteously and efficiently, I'm fine with it. I expect mistakes do happen in the customers favour too btw but I wonder how many people go to CS and offer to pay the undercharge? Not so many, I suspect.

~Chameleon~

Owain_Moneysaver wrote: »

That's why self-scan tills weigh your shopping as you scan it. They can't tell the difference between Value and Finest though. :rotfl:

I wasn't talking about the self-scan tills, I know they weigh your shopping. I was talking about the scan & shop hand scanners. These have no idea whether you've scanned everything in your trolley but you are subjected to random checks

Stephen_Leak

MrsShawToBe wrote: »

i was in morrisons the other week and there was a pack of milkybar yoghurts on the side of the till, like in the middle next to the cashier.

he was scanning through my actual shopping then suddenly grabbed that and scanned it!

i said 'that not mine?!' and he was like 'oh i dont know where it came from...'

strange.. <snip>

This is a well known scam, usually instigated by unscrupulous store management, and should be reported to Trading Standards.

Broadwood

NewKittenHelp wrote: »

So you have no proof, and it's just a wild conspiracy theory based on questionable evidence. I can't imagine why you continue to shop in the store if you are so convinced that they are stealing from you.

No proof....just evidence and refunds to cover the "mistakes".

I have no idea whether Trading Standards have prosecuted any of my local stores for deliberately overcharging. Probably not, as without evidence from ex or current staff members, proving "mistakes" were actually deliberate would be difficult.

As Geordie Joe has hinted, there are various reasons why I still shop in this particular store. It's by far my closest shop, they do have some great offers, many of their own brands goods are great and above all....I now don't trust any of the other national chains either as non are immune from scams and trickery. Very similar to the situation with the High Street banks. I'm still with Barclays despite all their recent wrong-doings, but I certainly don't trust them to put my interests (sorry) before theirs.

Stephen_Leak

I've just bought a Tracker from Tesco. It came up on the receipt as a £250,000 mortgage.

Owain_Moneysaver

Stephen_Leak wrote: »

I've just bought a Tracker from Tesco. It came up on the receipt as a £250,000 mortgage.

The banks just bought £250,000,000 of sub-prime debt from the USA. It came up on the balance sheet as an asset.

valk_scot

Broadwood wrote: »

..I now don't trust any of the other national chains either as non are immune from scams and trickery.

Oh, I don't trust any of them either, I check everything for myself and I keep my brain in gear when I go shopping. Supermarkets are full of devious little sales techniques designed to hoodwink the unwary into parting with more cash than necessary.

But they're not necessarily illegal tricks, I don't think anyone could argue that putting the promo goods at the end of the aisle rather than on the shelf next to the full price ones is illegal for example, but how many folk go straight to the usual place and pick up their usual item without noticing the better deal elsewhere? Similarly the price per kg/100g/item trick that makes it difficult to work out whick pack size is the best deal so you just pick up the largest and assume it's cheapest? Etc. That's not illegal either, it's more fool you for not carrying a cheap calculator and using it if your mental maths isn't up to speed.

After all how many times do you see folk wandering round the supermarket in a trance, putting items in their trolley without so much as a glance at the ticket or to see if there's a better deal? The supermarkets must make millions out of folk like that and they don't need to do anything illegal to do so either, just arrange things in a more obscure manner. Supermarkets are in the business to make a profit after all and they use a vasy array of perfectly legal markiting techniques. They're not in it to be a public charity and hold our hands as we walk round. It's up to us to keep alert...no, not paranoid, just awake and not let ourselves be manipulated.

ic

There is some utter nonsense in here. I work in the telecoms industry, and the rules and specifications that we must work to when it comes to measuring the length of calls and billing for them are endless. Thousands of man hours go into ensuring systems work accurately. The same will apply to those producing systems for retail. To suggest a till might occasionally add a random item to gain a tiny profit is absurd.

Edwardia

I think the future is self-scanning machines rather than till operators, with CCTV cameras and a supervisor making sure that people don't steal.

I find weird abbreviations on my receipts but the prices match up.