MBNA only wants you money, not your business

hushhush

MrBored wrote: »

The dd is not the point, the point is they refuse to refund the dd returned charge. The balance was 0, there wasn't enough time to cancel the dd and I didn't want them taking my money.

They weren't owed any money, yet they have fined me because they wanted to take money that didn't belong to them. How is this not clear? How are they reasonable in keeping the dd returned charge??

Correct me if I'm wrong here, and when i say this I hold no loyalty to any bank, I'm one of the very many tax paying public that is sick to death with banks, sick to death with bailing out the plonkers and feel that just like the rest of us out there, if you can't make your business work and run it in a proper manner, then you go bust, however i digress, how did they end up taking your money when there was no balance outstanding, a minimum payment can only be set (£25 in the case of MBNA) against the outstanding balance, if there is no balance then surely there is no payment, in which case how they fine you, just curious??

anniecave

I would assume that if I made a purchase on the 1st of the month, the statement was generated on the 10th of the month with a payment due date of the 30th of the month, and I returned the goods or asked for a refund on the service on say the 27th of the month and a refund went through on 29th then yes there would be technically nothing due but the direct debit would probably be already in the system. And if I had asked my bank to stop the direct debit (which I wouldn't do) then the above scenario would have happened.

Unless it was a large amount, I would just allow the direct debit payment to go through and then continue spending as usual on the card, then it will result in a lower amount due next month.

If it was a large amount then I would contact MBNA for their advice.

But I assume the above poster didn't do either of my options....

leicsmarkyr

hushhush wrote: »

Correct me if I'm wrong here, and when i say this I hold no loyalty to any bank, I'm one of the very many tax paying public that is sick to death with banks, sick to death with bailing out the plonkers and feel that just like the rest of us out there, if you can't make your business work and run it in a proper manner, then you go bust, however i digress, how did they end up taking your money when there was no balance outstanding, a minimum payment can only be set (£25 in the case of MBNA) against the outstanding balance, if there is no balance then surely there is no payment, in which case how they fine you, just curious??

Seeing as BoA was not bailed by the UK government (unless you are a US tax payer) your first part of the sentence is of no relevance

hushhush

anniecave wrote: »

I would assume that if I made a purchase on the 1st of the month, the statement was generated on the 10th of the month with a payment due date of the 30th of the month, and I returned the goods or asked for a refund on the service on say the 27th of the month and a refund went through on 29th then yes there would be technically nothing due but the direct debit would probably be already in the system. And if I had asked my bank to stop the direct debit (which I wouldn't do) then the above scenario would have happened.

Unless it was a large amount, I would just allow the direct debit payment to go through and then continue spending as usual on the card, then it will result in a lower amount due next month.

If it was a large amount then I would contact MBNA for their advice.

But I assume the above poster didn't do either of my options....

There is something here I'm missing, so the original poster said in his first post.

Quote:
" I had a nil balance and cancelled the direct debit because I had asked for the account to be closed. They tried to take over £100 even with a 0 balance, now they have charged me £12 for this rejected direct debit, even though there is nothing owing on the account. They now refuse to refund it".

So, he had a nil balance, so I would assume there had been no transactions on the card for a sufficient period prior to the DD, and if, as he clearly states, he asked for the account to be closed, thus unless they are either thick or corrupt you would assume that by closing an account with a nil balance outstanding, you are effectively closing the DD, irrespective of that, there was still no money owing, and the account is now null and void. yet they still try to take £100, and then when they couldn't they take £12 fine fee, which may impact on his credit file, put simply, how?????.

Sorry but that sounds to me like treachery.

hushhush

leicsmarkyr wrote: »

Seeing as BoA was not bailed by the UK government (unless you are a US tax payer) your first part of the sentence is of no relevance

You'll notice I say one of the many Tax paying public, and yes I do have many friends in the US and they are more !!!!ed of then me.

I don't know a single person that believes the world should continue bailing out these idiots, the same is now happening in Spain, they go to the European bank and ask for countless billions to save them because they made bad decisions on property, you stand and fall by the decisions you make in this life and you don't expect anybody else to keep giving you a hand out to keep you in business, and at the end of the day that will come from one source.

Rupert_Bear

hushhush wrote: »

Correct me if I'm wrong here, and when i say this I hold no loyalty to any bank, I'm one of the very many tax paying public that is sick to death with banks, sick to death with bailing out the plonkers and feel that just like the rest of us out there, if you can't make your business work and run it in a proper manner, then you go bust, however i digress, how did they end up taking your money when there was no balance outstanding, a minimum payment can only be set (£25 in the case of MBNA) against the outstanding balance, if there is no balance then surely there is no payment, in which case how they fine you, just curious??

Welcome aboard. May I suggest read some of the replies and this will answer your question.