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Late payment fee?? On visa card
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lellow_lorry wrote: »she struggled to get a proper explanation from the call centre(India) of why a payment can show the same date as the statement and not be accounted for against the min pay by date.
Statements are closed off at the end of the working day, almost 24 hours later.
I'd have thought their staff should have been trained in this very basic accounting procedure, at least from an 'explaining to the customer' angle?0
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