help with mms, vodafone&galaxy s2 please

carebear13

am having trouble with sending and recieiving mms. have been into the store and she has set that up ok and have had the settings sent to my phone, but still cant do it. What am i doing wrong?

grumbler

Have you checked the settings?

http://www.mphone.co.uk/mms_wap_settings_vodafone.html

carebear13

yep- thats what she did for me in the store.
any other ideas?

grumbler

OK, are you sure that she did this correctly?

Jon_01

Have you checked that you have the MMS service active on your acc at the network end?

KTF

carebear13 wrote: »

yep- thats what she did for me in the store.
any other ideas?

Have you actually compared the settings against the details on that link? there may be a typo that is preventing it from working.

What error do you get when you try to send/receive.

carebear13

no error- just wont download what i recieve and on the ones that i send it just stays on sending. will double check the settings.
thanks.

easy

You are actually connected to data services aren't you (as in able to access internet pages)?

You can't send MMS over the ordinary texts route, you have to have data access enabled (or be connected to Wi-Fi)

carebear13

yes- have tried both wi fi and normal internet. have spoken to them again and they have resent the settings,have done taking the battery out for 5 mins, still no success. so think the next thing was to contact them again for them to speak to the 2nd tier tech team??? does this mean i will be without a phone?

thanks for help so far everybody.

Jon_01

2nd line support just have more experience and more tools to access the network software.

Just a thought, how long have you had the sim? and have you been able to use MMS on another phone before using that sim??

carebear13

new phone and sim last friday. have been advised to go into the store and ask them to try the sim in one of their handsets as all of our phones are locked to 3, if it works then it's the phone, if not then it's the sim. what a palaver- am beginning to think i am a jinx. every phone i have had i have had problems with mms lol.