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MSE News: Barclaycard Freedom scheme to be scrapped

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MSE News: Barclaycard Freedom scheme to be scrapped

edited 30 November -1 at 1:00AM in Credit Cards
34 replies 6.8K views
Former_MSE_HelenFormer_MSE_Helen
2.4K posts
edited 30 November -1 at 1:00AM in Credit Cards
"Barclaycard Freedom customers have until 21 June to earn Reward Money, and until 26 July to redeem any points ..."
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Replies

  • VT82VT82 Forumite
    1.1K posts
    Barclaycard have sent me loads of bumf about Barclaycard Freedom in the past. While I love a good reward scheme, every time I looked into this I remember thinking it looked like a load of rubbish.

    Doubt it will be missed.
  • PincherPincher
    6.6K posts
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    Please use our pre-selected clip joints. :rotfl:

    No wonder my Reward Money balance is zero.
  • Joe_BloggsJoe_Bloggs Forumite
    4.5K posts
    I think they should provide a means so that this reward money can be donated to charities if the card holder can't find anything suitable to spend it on.
    J_B.
  • oscarwardoscarward Forumite
    798 posts
    Part of the Furniture 500 Posts Name Dropper Car Insurance Carver!
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    With mine they put a credit balance on the card last year which I then used to pay my sons student insurance.
  • AbetoriusAbetorius Forumite
    24 posts
    I'm lost, I was a morgan stanley card holder (1% cash back) and was moved to goldfish and then to barclaycard when they bought them over, at that time they said that they would be uphold my existing 1% cashback scheme as they had bought my custom from the other provider. Now they are scrapping it, I feel totally cheated and like this can't be legal this would be like comet selling me a TV, dixons buying them over, letting me keep the tv for 2 years then replacing it with a radio.

    Probably time to move away from Barclaycard and return to telling people not to bank with them I guess, bit like Bank of Scotland and Royal Bank of Scotland.
  • thegoodmanthegoodman Forumite
    1.2K posts
    Abetorius wrote: »
    Now they are scrapping it, I feel totally cheated and like this can't be legal this would be like comet selling me a TV, dixons buying them over, letting me keep the tv for 2 years then replacing it with a radio.

    Probably time to move away from Barclaycard and return to telling people not to bank with them I guess, bit like Bank of Scotland and Royal Bank of Scotland.
    Your example is wrong in this case. With all credit cards, the company do not need to give you a credit or rewards. You are not buying a product. The card company can stop your credit and reward at any time.
  • AbetoriusAbetorius Forumite
    24 posts
    thegoodman wrote: »
    Your example is wrong in this case. With all credit cards, the company do not need to give you a credit or rewards. You are not buying a product. The card company can stop your credit and reward at any time.
    Not wrong, but certainly a grey area. Since I didn't at any point take a service with Barclaycard, they bought my custom from another company and are now ceasing to support the service that they bought after telling me that they would continue to support it.
    It's just another in a long chain of issues I have with Barclaycard, had they not upheld the cashback when buying out goldfish I would have jumped ship then.
  • TadleyBaggieTadleyBaggie Forumite
    3.9K posts
    Ninth Anniversary 1,000 Posts Name Dropper
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    Abetorius wrote: »
    I'm lost, I was a morgan stanley card holder (1% cash back) and was moved to goldfish and then to barclaycard when they bought them over, at that time they said that they would be uphold my existing 1% cashback scheme as they had bought my custom from the other provider. Now they are scrapping it
    They are not scrapping the cashback, that still remains. What they are scrapping are is Freedom Reward scheme which was nothing to do with the cashback.
  • callum9999callum9999 Forumite
    4K posts
    Part of the Furniture 1,000 Posts Combo Breaker
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    Abetorius wrote: »
    Not wrong, but certainly a grey area. Since I didn't at any point take a service with Barclaycard, they bought my custom from another company and are now ceasing to support the service that they bought after telling me that they would continue to support it.
    It's just another in a long chain of issues I have with Barclaycard, had they not upheld the cashback when buying out goldfish I would have jumped ship then.

    I think what they meant was that your previous provider had zero obligation to give you 1% cashback (as in they can withdraw it at any time - obviously they have to honour any you've already acquired). Barclaycard then also had zero obligation to continue paying out the 1%, it is not illegal for them to stop (as long as they tell you).

    Though the impression I get is the same as TadleyBaggie above. Unless I'm wrong, freedom seemed to be their semi-cashback scheme that they applied to anyone who didn't have a proper cashback scheme with them. I'd imagine your cashback will continue (though that's not to say that will go as well when they release their new schemes in future).
  • AbetoriusAbetorius Forumite
    24 posts
    They are not scrapping the cashback, that still remains. What they are scrapping are is Freedom Reward scheme which was nothing to do with the cashback.
    They replaced the cashback with the freedom rewards scheme, or so it appears on my account information.
    From their email: "As we move forward with these programmes you will no longer be able to earn Reward Money after 21 June 2012 and you will have until 26 July 2012 to redeem any you've saved up."
    Could be I'm mistaken here, feel free to point me at your source that shows that I should still be receiving cash back as a founding card holder.
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