When to start" item not received"

TKPeters

frivolous_fay wrote: »

I think they always say this, but I've never heard of it actually happening.

The best thing to do if paypal can't get a full refund from the seller is speak to your credit card supplier.

I couldn't claim of CC as it went through as a Bank Funded Payment

mom23 wrote: »

Is it the done thing do you think to contact one of the members who also won one of there items to see if they have had contact ?

Technically its not allowed on eBay, but I would

soolin

If I had had no contact or anything from the seller by day 8 I might be tempted to open a dispute via paypal. A dispute is just a way of communicating officially with them.

If they do not respond to that dispute say within 2 or 3 more days I would escalate it to a full chargeback.

As has been said above a seller is expected to despatch goods within 7 days *unless* the auction stated it was a presale, but that must be made clear in the auction.

If however I had been communicating with my seller, then I would tend to hold off opening a dispute until a couple of weeks had gone past.