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Will Vodafone's 'outbound' dept match T-Mobile's 12 month Fully Monty Package

jonathanc
jonathanc Posts: 15 Forumite
I'm expecting a call from Vodafone's disconnections department. Obviously they have more discretion than the regular upgrades department.

The plan I want them to match is the 12 month, sim only, Full Monty package on T-Mobile. This includes unlimited minutes, texts, and data. It's £31/month.

Does anyone here have experience in negotiating with Vodafone? Will they be able to match this package?

Comments

  • latecomer
    latecomer Posts: 4,332 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Try the Vodafone retention thread.
  • baby_frogmella
    baby_frogmella Posts: 1,556 Forumite
    Very very very unlikely. That's because Vodafone don't offer unlimited call plans for non-business users. For business users they offer Vodafone one-net for around 50-60 quid a month which includes unlimited calls/text but can't see them discounting this by 50%. Having said all this i'm on a Vodafone sim only plan & i pay 20.50 a month for 1200 x-network mins, unlimited landlines, unlimited texts, 500mb data and 0845/0870/0800 calls included.
  • jonathanc
    jonathanc Posts: 15 Forumite
    Very very very unlikely. That's because Vodafone don't offer unlimited call plans for non-business users. For business users they offer Vodafone one-net for around 50-60 quid a month which includes unlimited calls/text but can't see them discounting this by 50%. Having said all this i'm on a Vodafone sim only plan & i pay 20.50 a month for 1200 x-network mins, unlimited landlines, unlimited texts, 500mb data and 0845/0870/0800 calls included.

    Sounds like a decent deal. That'll work for me if I can get them to increase the data to 2gb.
    Are the landlines actually unlimited or is it something like 1000 extra mins?
  • jonathanc
    jonathanc Posts: 15 Forumite
    Just had a call from the retention team at Vodafone.

    They offered, and I accepted, the following:

    Free HTC One X
    3000 mins
    0845/0870 numbers
    Unlimited texts
    2gb internet

    33.50/month on an 18month contract - not bad :-)
  • baby_frogmella
    baby_frogmella Posts: 1,556 Forumite
    jonathanc wrote: »
    Just had a call from the retention team at Vodafone.

    They offered, and I accepted, the following:

    Free HTC One X
    3000 mins
    0845/0870 numbers
    Unlimited texts
    2gb internet

    33.50/month on an 18month contract - not bad :-)

    That's an excellent deal, well done mate!:T
  • jonathanc
    jonathanc Posts: 15 Forumite
    That's an excellent deal, well done mate!:T

    Do you think they would have done the same on an iPhone 4S?
  • latecomer
    latecomer Posts: 4,332 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Combo Breaker
    Perhaps you should have asked them as nobody else can answer that!
This discussion has been closed.
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