uncollected parcel

John_Jizzle

mynameistallulah wrote: »

Condescending, or just common sense? No one should need to ask what to do in this situation.

Or they could take your advice, and then receive a bill for the goods they have in their position. Really smart!

yeah its obvious - keep them

unholyangel

segtree wrote: »

yes i know that common sense is to recall the company, i guess i was just wondering if that they never collect the parcel can it legally become mine. i will not be charged for these items as the packers messed up the orders by putting the wrong items in the bag.
thank you all that replied, rudely or politely ( i do prefer the polite replys)

http://www.adviceguide.org.uk/wales/consumer_w/consumer_common_problems_with_products_e/keeping_lost_found_and_uncollected_goods.htm

That webpage will give you the procedure you need to follow in order to discharge yourself from your statutory duty of care.

Technically the goods will never be yours. Goods sent in error remain the property of the sender. However, after 6 years, legally they cannot claim against you for damages.

It should be at their expense and your convenience though. When you write to them, include a list of dates you will be available for them to collect it. Remember and keep copies of the letters you send along with proof of postages.