Experian refusing to remove Notice of Correction

Experian_company_representative

adindas wrote: »

[FONT=&quot]If it is the trivial case like this cannot be trusted how could people trust other much important data which have been recorded by CRAs?[/FONT]

This is an isolated error by one of customer service agents. We will take approproate action to rectify matters. We hold credit reports on virtually every UK adult and support approaching one million credit enquiries every day, by lenders and consumers. Mistakes like this are very rare.

My post above with details about cancelling CreditExpert was in response to a post by you that you appear to have now deleted.

James Jones

adindas

Experian_company_representative wrote: »

This is an isolated error by one of customer service agents. We will take approproate action to rectify matters. We hold credit reports on virtually every UK adult and support approaching one million credit enquiries every day, by lenders and consumers. Mistakes like this are very rare.
James Jones

But this is not just the first one. There have been a lot of complain in the previous thread that have been reported.

The following link is just a few example
https://forums.moneysavingexpert.com/discussion/3889861

I do not think correction itself is sufficient there should be any compensation be given away.

malcolmffc

Adindas, please start your own thread if you want to complain about Experian (which you appear to have some sort of vendetta against.)

I am very pleased with the service from James, who has promptly and effectively dealt with the issue. As far as I am concerned, the matter is closed.

adindas

s

malcolmffc wrote: »

Adindas, please start your own thread if you want to complain about Experian (which you appear to have some sort of vendetta against.)

I am very pleased with the service from James, who has promptly and effectively dealt with the issue. As far as I am concerned, the matter is closed.

malcolmffc
As far as I am aware even you start the thread in this forum you should not consider it the thread belongs to you. In this free forum any person could comment or reply as long as it is not against the forum rule. It is not just the message or reply that you want to hear.

jonesMUFCforever

As the note of correction was put on by request of OP or his wife why on earth should Experian pay out compensation?
This compo business is getting way out of hand.

thenudeone

To answer the original post - A notice of correction is a statutory facility laid out in an Act of Parliament. http://www.legislation.gov.uk/ukpga/1974/39/section/159

There is no need to be a member of any scheme, paid or otherwise, in order to create or remove a notice relating to your own credit record.

malcolmffc

adindas wrote: »

s

malcolmffc
As far as I am aware even you start the thread in this forum you should not consider it the thread belongs to you. In this free forum any person could comment or reply as long as it is not against the forum rule. It is not just the message or reply that you want to hear.

One of the forum rules is "no thread-jacking."

adindas

malcolmffc wrote: »

One of the forum rules is "no thread-jacking."

[FONT=&quot]Well, Is it your rule that you make up yourself or the forum rule???[/FONT]
[FONT=&quot]
[/FONT][FONT=&quot]It seems that you still do not understand the difference between engage in the open discussion forum like in this MSE forum and in a private discussion or emailing.[/FONT]
[FONT=&quot]
[/FONT][FONT=&quot]Keep in mind, the fact that you initiate a thread in an open forum like this, does not mean the thread belongs to you. It is not just about the message or reply that you want to hear. Other people also read this thread. At the time I write this message there is 17 posts but there are already 541 views in this thread.[/FONT]
[FONT=&quot]
[/FONT][FONT=&quot]As far as II am aware the post which is not allowed in this MSE forum is the one which contain spam, illegal, offensive, racist, libelous,[/FONT]

agrinnall

I suggest you read this rule before suggesting others are making things up.

http://www.moneysavingexpert.com/site/forum-faqs#offtopic

savagej

James Jones was right it is "worryingly incorrect advice" and he would not have used language like that about his own business given his position unless he was very concerned.

I would make sure you report it to the Information Commissioner, the Office of Fair Trading and the Advertising Standards Authority as Experian are concerned about a large fine coming their way before a member of staff tried to keep up their probably unattainable sales targets by telling you this load of bull****.

They have no real concern about what was said to you, just what they could potentially lose, no matter what they might try and say to placate you.

Edit: the only reason James has even admitted in such strong terms there is a problem is because you have written proof from them that they can't deny.

Just goes to show the lengths they will go to to protect their company when they make a mistake. I can't think of way you could get compensation out of this but if I come up with one I will let you know. Not because I believe you are due any, but because they owe millions in held and compensation but they regularly "blow them off" for want of a better phrase. Leaving them with nothing but a huge mess they caused.

It is most interesting to see just how their Press and Legal Dept.'s work in the backgorund i.e. if we can deny it we will and let them go to hell. Sad but they have given the impression that is what the case is.

Good luck

James