kgb deals

On 3rd April 2012 I bought and paid for an item via the kgb deals website. I have, to date, not received the item from the supplier despite MANY emails to both kgb deals AND the supplier. I have been fobbed off each time with "you will receive your item by the end of the week" etc.

I am just going round in circles and getting absolutely nowhere with both of these companies. Can anyone recommend a method which will make them 'sit up and listen' and take me seriously, I still want the item, not a refund, despite requesting both and continuously being fobbed off.

PLEASE HELP!!

Comments

  • wealdroam
    wealdroam Posts: 19,180 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    There are lots of threads about kgb deals.
    Try the forum search facility.
  • squeaky
    squeaky Posts: 14,129 Forumite
    10,000 Posts Combo Breaker
    Hi, I'm a Board Guide on the Old Style and the Consumer Rights boards which means I'm a volunteer to help the boards run smoothly and can move and merge posts there. Board guides are not moderators and don't read every post. If you spot an inappropriate or illegal post then please report it to forumteam@moneysavingexpert.com. It is not part of my role to deal with reportable posts. Any views are mine and are not the official line of MoneySavingExpert.
    Never ascribe to malice that which is adequately explained by incompetence.
    DTFAC: Y.T.D = £5.20 Apr £0.50
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