Pigsback - Free Gifts for Clicks - Newbies Please Read the First Post!!

bgr

hiya

wondering if anyone knows how quickly PB deals with queries. I referred my brother who ordered his first voucher 17/03/07 sunday and unlike other referrals where i received the points the next day, these points never arrived. they were the 500points promotion and i did think maybe the Irish bank holiday effected it being added so waited until yesterday to email query- just wondering how long to give it till i chase- i don't usually query points with PB but for fivers worth...

Thanks any responses appreciated.

manch235ter

bgr wrote: »

hiya

wondering if anyone knows how quickly PB deals with queries. I referred my brother who ordered his first voucher 17/03/07 sunday and unlike other referrals where i received the points the next day, these points never arrived. they were the 500points promotion and i did think maybe the Irish bank holiday effected it being added so waited until yesterday to email query- just wondering how long to give it till i chase- i don't usually query points with PB but for fivers worth...

Thanks any responses appreciated.

good luck trying to get the points! several people on here have had problems , and pigsback rarely backdown on them!

*touch wood* iv never had any problems yet!

bgr

bgr wrote: »

hiya

wondering if anyone knows how quickly PB deals with queries. I referred my brother who ordered his first voucher 17/03/07 sunday and unlike other referrals where i received the points the next day, these points never arrived. they were the 500points promotion and i did think maybe the Irish bank holiday effected it being added so waited until yesterday to email query- just wondering how long to give it till i chase- i don't usually query points with PB but for fivers worth...

Thanks any responses appreciated.

Update for anyone who's interested my response to their response:-

Dear Eamon

Thanks for your response which i cannot accept as a satisfactory response - as I practically sat on him and watched him use the link i sent him on the referral email. This was done because i have heard from several people that Pigsback are very hit and miss with referral points. There is no way that this sign up was not done using the referral link. I do not usually query missing points but on this occasion 500 points i cannot accept as not receiving especially when i know for a fact it was done using the correct link.

I along with all the people i have referred will no longer refer any more people until we can be sure that your tracking of referral sign ups has been sorted. I feel cheated that you continue to do this to gain more members you are basically lying.

I request only what is due to me which is 500 points.

I await your prompt response.

Kind Regards

XXXX



----Original Message Follows----
From: "Pigsback Member Support" <membersupport@pigsback.com>
To: XXX
Subject: RE: 500 Missing Referal Points
Date: Wed, 21 Mar 2007

Hi,

I have examined your account and I can see that you have sent three referral emails this year. Two members have signed up through these referral emails. One has ordered a reward and you received PiggyPoints for this on the 6/2/07. The other member who signed up through a referral email has not yet ordered a reward.

I am afraid XXXX has not registered as signing up through a referral email. Therefore PiggyPoints cannot be added for a referral on this occasion.

Please accept my apologies for any inconvenience.

If you have any further questions please let me know.

Kind Regards,

Eamon.

pixie1

manch235ter wrote: »

iv been waiting for my Arcadia ones for just short of three weeks . Going to ring home now to see if they arrived today or not

Did postie bring you anything nice?

Pixie

noble1_2

any one got any vouchers today i have been waiting fo £20 worth of vouchers since march 6th in particular burtons vouchers has anyone received burton vouchers lately

snackatack2000

noble1 wrote: »

any one got any vouchers today i have been waiting fo £20 worth of vouchers since march 6th in particular burtons vouchers has anyone received burton vouchers lately

im still waiting aswell, ordered on 5th march..

redcar_2

bgr wrote: »

Update for anyone who's interested my response to their response:-

Dear Eamon

Thanks for your response which i cannot accept as a satisfactory response - as I practically sat on him and watched him use the link i sent him on the referral email. This was done because i have heard from several people that Pigsback are very hit and miss with referral points. There is no way that this sign up was not done using the referral link. I do not usually query missing points but on this occasion 500 points i cannot accept as not receiving especially when i know for a fact it was done using the correct link.

I along with all the people i have referred will no longer refer any more people until we can be sure that your tracking of referral sign ups has been sorted. I feel cheated that you continue to do this to gain more members you are basically lying.

I request only what is due to me which is 500 points.

I await your prompt response.

Kind Regards

XXXX

How do they think you would know when and where someone signed up if you had not referred them? Or that you would be on to it like a shot once the person had redeemed their first voucher if it wasn't a referral. I can't see why they are so stubborn on this one.

I've not tried to refer anyone yet but I really won't be trying until they have come up with a more water tight system. Perhaps add a field to their sign-up page to include referral details - that would help PB if you are watching! Other than that Sherbetpops tactic sounds like the one I'll use and I can only imagine that will create more work for them than an 'automated' system.

reehsetin

"add a field to their sign-up page to include referral details"
a brilliant idea, piggy has a suggestion bit you can get points for suggesting things i would definatly put that in if i were you

slinks

my OH won 1000 points in a quiz - thanks so much for the answers guys!

moonlightpjs

Any advice welcome please - been a member for about a month - got 860 points but cant seem to get any more - have no clicks through, have signed up for loads, entered lots of comps - just seem stuck now -or is this normal?