Microsoft Office 2010-Outlook not downloading emails

goingsenile

J_B wrote: »

Methinks the word should be 'changed' and not upgraded

Methinks you could be right!!!!!

Dumb blond moment here- how do I know if I should download the 32 or 64 version?

When it went wrong it was the 32 version

I didn't uninstall 2007 first- should I have?

Thanks again for your suggestions

AJ

Figment

The 64 bit version will only install and run on a 64 bit operating system.

To find out which you have, Click Start, then right click on Computer. Click Properties and look for System Type.

goingsenile

Figment wrote: »

The 64 bit version will only install and run on a 64 bit operating system.

To find out which you have, Click Start, then right click on Computer. Click Properties and look for System Type.

Thank you- 32 bit!!!

Ok so I take it I download only the 3 files relating to 32 bit?

Am I better uninstalling 2007 version first?

Can't remember all this hassle when i did it the first time

Thanks again
AJ

Painkiller

goingsenile wrote: »

Thank you- 32 bit!!!

Ok so I take it I download only the 3 files relating to 32 bit?

Am I better uninstalling 2007 version first?

Can't remember all this hassle when i did it the first time

Thanks again
AJ

Backup your email messages and account(s) first.

Uninstall the 2007 version (might require the computer to be restarted).

Unless you use the Business Contact Manager and Microsoft Office Communicator, you only need the main MS Office 2010 file (en_office_professional_plus_2010_w32_x16-32250.sdc)

goingsenile

Painkiller wrote: »

Backup your email messages and account(s) first.

Uninstall the 2007 version (might require the computer to be restarted).

Unless you use the Business Contact Manager and Microsoft Office Communicator, you only need the main MS Office 2010 file (en_office_professional_plus_2010_w32_x16-32250.sdc)

Ok will give this a go. Email saved on virgin server so no big deal if any goes missing

Thanks again for you help
AJ