Advice needed - AOL or Madasafish

Molanole

I wondered if you knowledgable people on here might give me the benefit of your collective wisdom. I've been on AOL platinum paying 29.99 pcm since April 2005 but average speeds around 5Mb. I've been looking around at cheaper packages and thought that I might try the madasafish service.

Considering that I'm not a heavy downloader (i.e. the occasional large document for work but no music or videos), send most of my emails via work and only really come on here for browsing (this site mostly) I was looking at downgrading to the madasafish 11.99 (then 17.99) package with the 5GB limit but speeds of up to 8Mb.

AOL have now offered me the Silver 14.99 package, with 2Mb speed and no limit. I think they also mentioned wireless. It's looking attractive as I won't have to change email address and also can continue to use AOL IM to chat with my Dad (who won't be able to get his head round MSN without serious training from me!)

Can anyone give me advice on what to do? I've heard good things about the reliability of madasafish (although I've never had problems with AOL) and good things about their customer service (AOL is pretty poor in my experience).

Thanks everyone.

allan2006

hi

Well recently my aol service has deteriorated with frequent disconnections, whenever ive spoke to technical support they basically say "must be your wiring or extension cabling going to the router".......even though its been working fine for 2 years connected as it is.

at the back of my mind though is carphone warehouse and talk talk.......now powered by aol.

if you do leave aol, there is a seperate program called aim you can download. Basically an aol version of msn messenger. Your dad wont even know your not on aol, they will just pop up on his screen like the current IM does.

hope that helps.

http://info.aol.co.uk/aim/aimpc.html

Madasafish_Customer_Care

Hey Allen2006,

I'm sure that AOL have already run you through this - but for those disconnections.....

Microfilters can go faulty over time, thus if you are getting disconnections on a hardware set up that previously use to work fine this is the first thing that I would check.

To check your microfilters to see if you’ve got a faulty one, unplug everything from all phone sockets in the house, test each filter from the test port from within your master socket by connecting to the Internet. If you get a substantially lower sync using one of the filters you’ve found your faulty one and it will need to be replaced.

Kind regards,
Samara