Urgent! Someone Selling Items Using My Account

Crazychik

Ive just logged onto my account, and someone is selling items. I was selling 34 this morning, now its up to 366.

What can I do! Who do I report it to!

Please help! Thanks.

Baby_J_2

You will need to contact eBay through the help section as it sounds as if your account has been hijacked. Fay will know more about this but please do not panic! Change your password immediately. Have you clicked any links via emails which have asked you for your password?

molerat

As Baby_J says, change your e-bay login password immediately. Also change your Paypal password if you have an account. Contact ebay straight away. As you seem to have access to your account, click on "Safety centre" bottom left of the My eBay page, "Report a Problem" button on right of page and follow instructions.

frivolous_fay

Try to end the listings if you can. Then go here:

http://server.iad.liveperson.net/hc/16485391/?cmd=file&file=visitorWantsToChat&site=16485391

Crazychik

how do i end th elistings, its gon up 749 now, will be be charged for their fees

i have changed both passwords for ebay & paypal

many thanks

Crazychik

this is one of the item numbers they have listed as me being the seller

200086821221

its up to 801 now - I have reported it to ebay through the safety centre, report a problem, but no repsonse as of yet!

Im feeling very sick now.

Crazychik

this is one of the item numbers they have listed as me being the seller

200086821221

its up to 801 now - I have reported it to ebay through the safety centre, report a problem, but no repsonse as of yet!

Im feeling very sick now.

Crazychik

if i try ending the items, its asking me for my new password? will the hi-jackers get to find out my new password!

frivolous_fay

If you can't log on, just go straight to live help.

molerat

looks like the item listed has been removed. I hope you have got it sorted :-)

Crazychik

Hi, the listings was removed, but somehow, they've managed to access it again, and are currently listing more items.

My OH is currently on the phone to the ISP to change email password. Then when thats changed - I will change my ebay & paypal password again. As they had access to my emails (i can only think) they got the IP change of details number and logged onto a site in Amsterdam for info.

Im still in limbo, and banging head against wall. Ive contacted ebay again, and they've not responded yet