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HELP Catastrophic Car Failure, Still paying it off, Dealer charging us a fortune
Can someone give advice please.
Our car has had a major engine catastrophe, we are 16 months away from paying it off, the dealer (major car manufacturer) who bought it from and with whom we have had it exclusively serviced with cannot tell us what has caused it other than that it is going to cost us £6000 to have it repaired. The car is only worth £2500 and we have £2300 still to pay off. They are palming us off, we have suspicions about the last service and a potential mistake they have made regarding the serene fluid replacement procedure. There is obviously more detail to write but it's so long and i'm so desperate for advice on where to begin. The finance company say they only take an interest in such cases within 6 months of the purchase of the vehicle but given they still technically own the vehicle until we've paid it off they should surely have some leverage with the company.
Our car has had a major engine catastrophe, we are 16 months away from paying it off, the dealer (major car manufacturer) who bought it from and with whom we have had it exclusively serviced with cannot tell us what has caused it other than that it is going to cost us £6000 to have it repaired. The car is only worth £2500 and we have £2300 still to pay off. They are palming us off, we have suspicions about the last service and a potential mistake they have made regarding the serene fluid replacement procedure. There is obviously more detail to write but it's so long and i'm so desperate for advice on where to begin. The finance company say they only take an interest in such cases within 6 months of the purchase of the vehicle but given they still technically own the vehicle until we've paid it off they should surely have some leverage with the company.
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Comments
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Finance or car loan
Fill in the following so the Pundits can help :
Length of agreement in months
time in that agreement remaining now
Amount of agreement £
Amount paid so Far £Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0 -
getting out my crystal ball and looking deep deep into your eyes
i see nowt
however i guess you had a hdi diesel possibly a pewgot
so before you go running off looking for reasons to reject
we would need to know the reason for catastrophic failure
is it a 1.6 turbo lucy byes any chance0 -
Finance or car loan: Hire Purchase
Fill in the following so the Pundits can help :
Length of agreement in months: 60
time in that agreement remaining now: 16
Amount of agreement £ 9203.
Amount paid so Far £6828.76
The car is a Peugeot 307 Diesel 2.0 Hdi
Initial reason given by garage is turbo blown,
then they said there was 8 litres too much oil in the car, which they then said we had overfilled but we haven't,
then they said we must maintain it properly, which we have on time and with only them,
now they say it's the engine and probably the gearbox that need replacing too.0 -
the oil in the sump will be diesel
garage sound useless
get an idependant examination to determine if its fault of servicing or operator error0 -
A voluntary termination and hand the car back looks like the option here.Hi, we’ve had to remove your signature. If you’re not sure why please read the forum rules or email the forum team if you’re still unsure - MSE ForumTeam0
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I thought it had to be in good condition to return it?Censorship Reigns Supreme in Troll City...0
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the oil in the sump will be diesel
garage sound useless
get an idependant examination to determine if its fault of servicing or operator error
I'd go with this too, they're looking for reasons to blame you and they're seriously incompetent.“I may not agree with you, but I will defend to the death your right to make an a** of yourself.”
<><><><><><><><><<><><><><><><><><><><><><> Don't forget to like and subscribe \/ \/ \/0 -
however i guess you had a hdi diesel possibly a pewgot
Bloody hell, sb, how did you know that?I used to think that good grammar is important, but now I know that good wine is importanter.0 -
iolanthe07 wrote: »however i guess you had a hdi diesel possibly a pewgot
Bloody hell, sb, how did you know that?
It's not difficult when you know about certain manufacturers and common problems. The 307 is a well reknowned money pit.
The whiff of garlic gives it away
5t.What if there was no such thing as a rhetorical question?0 -
The fact the op said it had a cerine fluid service was a bit of a giveaway really.0
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