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ppi reclaim its been 8 weeks
linzi1986
Posts: 1 Newbie
hi there, i starting reclaiming my ppi back on a loan 8 weeks ago now and ive just received a letter saying that they are still looking into the complaint and they will get in touch within 4 weeks, what shall i do next shall i send a letter saying im not happy with there last responce? does anybody have any 2nd letter templates that i can send out them please?
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xxx
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Comments
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hi there, i starting reclaiming my ppi back on a loan 8 weeks ago now and ive just received a letter saying that they are still looking into the complaint and they will get in touch within 4 weeks, what shall i do next shall i send a letter saying im not happy with there last responce? does anybody have any 2nd letter templates that i can send out them please?
xxx
Hi
I would persevere with this now, and hopefully they will reach a decision even before then.
This happens a lot, and they have backlogs as well, so many are in the same position, and it's good they have kept you updated, where some do not bother at all.
So wait a little longer and hopefully it will be good news, fingers crossed.The one and only "Dizzy Di"
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ive just received a letter saying that they are still looking into the complaint and they will get in touch within 4 weeks, what shall i do next shall i send a letter saying im not happy with there last responce?
That is a holding letter. They are required to send it. Why are you not happy with that?I am an Independent Financial Adviser (IFA). The comments I make are just my opinion and are for discussion purposes only. They are not financial advice and you should not treat them as such. If you feel an area discussed may be relevant to you, then please seek advice from an Independent Financial Adviser local to you.0 -
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Hi all
my husband took out a loan approx 7 years ago with citi financial, in fact he had 2 loans. they sold the loan on to first credit and the loans are now paid off. we sent the template letter off here on 20th feb to citi finance asking for loan agreements, they sent us a holding letter saying it was being looked at, they have now sent us a letter saying they no longer own the loan and under customer credit act 48 they are no longer obliged to send us the loan agreements
why it took so long to tell us this is beyond me . we are now stuck as to whether first credit would be worth pursuing as we're not sure if they would have the said agreements? help please ... 0
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