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vodafone vat

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amandafj
amandafj Posts: 5 Forumite
currently i have three contracts with vodafone the cheapest one £10.50 was tlldit was free as it was a sim only and because i had took out a extra contract they have now started to charge me for this, also ive noticed that vat is being charged twice . my three contracts are £31, £10.50 (should not being paying) and £25.99 all of them state next to the price including vat, so this should total 67.49 my last bill showed this :

£8.75
£25.05
£43.92
Total £77.72
Vat at 20% £15.54
Total £93.26
Vat on
need help please every bill ive got has vat charge on top

Comments

  • Probi
    Probi Posts: 145 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Whats the £43.92 for?

    It looks as though you have gone over on one of the contracts so the standard VAT gets charged for the contract then they show the VAT separately for anything you have gone over with.
  • real1314
    real1314 Posts: 4,432 Forumite
    £8.75 + VAT = £10.50

    The £25.05 is less than what you say, so is it the monthly charge + extras, excluding VAT?
    Same with the other one.

    You need to clarify what extra charges are on the bills (calls, data, texts etc). :cool:
  • amandafj
    amandafj Posts: 5 Forumite
    I have checked there were extra charges that y the 31.00 contract was 43.92. But the problem is that my price plan states the contract prices allinclude vat but there adding the contract together then working out the vat at 20% on the whole bill and adding surely this is wrong
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    amandafj wrote: »
    ...But the problem is that my price plan states the contract prices allinclude vat but there adding the contract together then working out the vat at 20% on the whole bill and adding surely this is wrong
    Problem? Wrong?
    They say £10.50 including VAT.
    Then in the bill they say
    8.75
    1.75 VAT
    ____
    10.50
    Is it really a problem?
  • Vodafone
    Vodafone Posts: 4,297 Organisation Representative
    Hi amandafj,

    If you would like me to give you a full breakdown of your bill, you can email me personally via the address here with WRT135 FAO Heidi in the subject.

    If you could also include a link to your post and a contact number, I will get in touch.

    Many thanks,

    Heidi
    Web Relations Team
    Vodafone UK
    Official Company Representative
    I am the official company representative of Vodafone. MSE has given permission for me to post in response to queries about the company, so that I can help solve issues. You can see my name on the companies with permission to post list. I am not allowed to tout for business at all. If you believe I am please report it to forumteam@moneysavingexpert.com This does NOT imply any form of approval of my company or its products by MSE"
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