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vodafone

kr1s
kr1s Posts: 4 Newbie
Part of the Furniture Combo Breaker
JUst thought Id share a Vodafone result

I was on a £38 month contract (600mins/unltd txt/500mb)

My contract was up and I wanted a sim only, so called Voda

I told them Tesco would do the same deal for £12.50

After sum humming and ahhhring the guy came back and offered me 200 mins / unltd txt / 500mb (i dont use a lot of minutes) for £10.50 inc vat

Of course I accepted and he thanked me for staying with the UK's biggest mobile provider :rotfl:

So dont be afraid to haggle and quote other companys - these people are desperate to keep us as customers - its an open market

Best bit is Im only on a rolling 1 month contract too !

Comments

  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Talkmobile use the same network and give you 200+500+500 or 300+1000+500 for just £8 (1 month or 6 months min term accordingly).
  • Buzby
    Buzby Posts: 8,275 Forumite
    No, you're not on a 'rolling' contract.

    Your on a standard contract, with a 30 day notice period of cancellation. It ends when you tell them, or when you stop paying. whichever comes first!
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Buzby wrote: »
    ...Your on a standard contract, with a 30 day notice period of cancellation. It ends when you tell them,
    What you say is a definition of a 'rolling contract'.
    http://dictionary.cambridge.org/dictionary/business-english/rolling-contract
    or when you stop paying.
    Really? What's the point in giving a notice if you can just stop paying?

    In fact the only regular way of stopping it is to give a notice of cancellation.
  • kr1s
    kr1s Posts: 4 Newbie
    Part of the Furniture Combo Breaker
    well its not a 24 or 12 month contract so thats the main thing and its £28 month cheaper

    just thought id share

    Ive mates paying £45 month for an iphone so a tenner, imho, is pretty sweet
  • Buzby
    Buzby Posts: 8,275 Forumite
    For a definition of a 'rolling contract' perhaps you'd better look at the T&Cs, it is not the first time I've pointed out this term is laughingly trotted out because it somehow makes the term-user seem 'knowledgeable', when it is quite the opposite. Like all those who say they have an '18 month contract' when they actually have an 18 month minimum term, a different kettle of fish entirely.

    As for stopping paying, sorry if you feel they'll continue to provide service when payment stops, but I was referring to the network ending the service (instead of the customer). What's the point of giving notice? Well, a good credit file record and of course not paying for service you haven't received - but by all means be disingenous you feel it worthwhile - I thought we were here to help - but we've both seen the complaints of folk stopping payments after the minimum term because they misunderstood that they did NOT have a time limited contract... in pretty much the same way they don't have one that rolls either. Until the term appears in the T&C's don't believe the marketing.

    They're wrong.
  • zagfles
    zagfles Posts: 21,684 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Chutzpah Haggler
    kr1s wrote: »
    well its not a 24 or 12 month contract so thats the main thing and its £28 month cheaper

    just thought id share

    Ive mates paying £45 month for an iphone so a tenner, imho, is pretty sweet
    Yes but most of that cost will be paying back the "loan" for the phone. Most of the cost of contracts with "free" or subsidised phones is the cost of the phone, not the calls/texts/data.
  • grumbler
    grumbler Posts: 58,629 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Buzby wrote: »
    For a definition of a 'rolling contract' perhaps you'd better look at the T&Cs, it is not the first time I've pointed out this term is laughingly trotted out because it somehow makes the term-user seem 'knowledgeable', when it is quite the opposite.
    You say "a standard contract, with a ... notice period of cancellation".

    They say "a rolling contract" that means an open-ended contract that requires a notice to cancel (as opposite to a fixed term contract);

    Is it easier to say "a standard contract, with a ... notice period of cancellation"? And, BTW, what is "a standard contract"?
  • Guys_Dad
    Guys_Dad Posts: 11,025 Forumite
    10,000 Posts Combo Breaker
    It seems to me that all non-PAYG contracts are rolling contracts, but 24/12 month contracts have the fixed period element built in.

    I wouldn't get hung out on the semantics of the words "rolling contract" as long as we understand what we are talking about. (Strictly speaking, we shouldn't say PAC code as that is repeating "Code" twice, but it's common speech)

    What I will need to clarify with Vodafone, however, in June, when my last month of my 12-month sim-only fixed term ends, is whether or not the £5 reduction (loyalty discount??) will continue from July on.

    It is interesting, as my Vodafone account shows that I have a £15.50 plan with a discount. I suspect that OP has this as well on their 30-day plan. I would check if that discount is in perpetuity or how long it is active.
  • buscape
    buscape Posts: 874 Forumite
    Eighth Anniversary Combo Breaker
    Vodafone retentions seem to be quite keen to keep customers, a friend of mine got 600 mins, unlimited texts and 500mb internet for £10 a month over 12 months which I think is a very good deal.

    He requested his pac and got a call two days later, told Vodafone about the Tesco £12.50 deal and they managed to come up with the above offer despite them not being interested at all in keeping him when he requested his pac.
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