Emergency contact for letting agent?

Flibsey

tbs624 wrote: »

OP - send a written request to the LA, under S1 of the LL&T Act 1985, requesting the name and address of the LL. LA has 21 days from receipt of that request in which to provide you with the info or he will be committing a criminal offence ( note this does not include provision of phone no/email address). That address has to be the LLs place of abode or place of business.

If you paid a tenancy deposit, has the deposit been scheme registered and have you been given the scheme's precribed info? If yes and yes then check what LL address/contact info is given there.

You may also want to have a look at the land registry to see what address is recorded for the property there - costs you 4 quid to do so.

If the LA is registered at companies house you can look them up there.

Is LA signed up to ARLA or similar? If yes trawl the appropriate code of practice.

LL is statutorily obliged to "keep in repair and proper working order" the means of heating space/water at the property. ( s11(1)(c) LL&T Act 1985) My bolding. If LL can't get job done within a reasonable time then he should supply the T with temporary heaters/water boilers, which can be hired by the day/week.

If you need help with getting repairs issues addressed then talk to the local Council's private sector tenancy relations officer and also google Shelter's Guide to Getting Repairs Done.

As G_M says, all repairs issues absolutely should be reported in writing, with a copy retained by you. If there is any discussion in person/via the phone then you write again confirming your understanding of that discussion and what , if anything, has been agreed.

Landlord claims he only has to give AGENT's contact details and refuses point blank to give us anything else. frankly, we didnt want to push it. we can't afford to move and therefore don't wish to get kicked out.

Land registry gives landlord as living here which is a fricking joke.

LA is not a member of anything as far as I can tell.

the ocuncil's private tenancy officer didn't seem bothered about the long list of things our ll and la have done wrong.

LL claimed last time the heating broke that as we had two air heaters and out own cooker, he didn't need to do anything. bear in mind this man does the legal bare minimum. we even had to remind the LA last year that the gas inspection was a month overdue. we'd been waiting for him to organise it, as it's not our job to remind him of how to do his job. we also had to remind him that we required paperwork of the new contract for 2011-12 too.

our LA appears to be two people working out of a back bedroom somewhere. I did consider writing to the director of the company (thank you Companies House!) and asking if he knew what a monkey outfit his so called staff were running, but again... the fear of being kicked out outweighs the need to get maintenance done.

We are currently on the council list and are finally receiving offers to bid, but we've not been granted anything we've bid on as yet. We can't afford to move anywhere else as we can't actually afford this place, we're in constant debt due to the rent and council tax.

We have been given info for the deposit protection thingy, but it only has the address for the LA which we've got.

short of signing up to 192.com and calling every single person with the LA's name on a list, I can't see how to get more information! it's laughable.

G_M

Write to the agent asking for the LL's address. Quote the Landlord & Tenant Act 1985

"1 Disclosure of landlord’s identity.
(1)If the tenant of premises occupied as a dwelling makes a written request for the landlord’s name and address to—
(a)any person who demands, or the last person who received, rent payable under the tenancy, or
(b)any other person for the time being acting as agent for the landlord, in relation to the tenancy,
that person shall supply the tenant with a written statement of the landlord’s name and address within the period of 21 days beginning with the day on which he receives the request.
(2)A person who, without reasonable excuse, fails to comply with subsection (1) commits a summary offence and is liable on conviction to a fine not exceeding level 4 on the standard scale."

But moving out sounds a better idea...

Flibsey

G_M wrote: »

But moving out sounds a better idea...

working on it we were given a conservative estimate of 9 months from the first offer to bid to getting moved, so that will be september this year. optimistic estimate is july. I am hoping for next month lol