MSE TicketySplit app discussion

Madminder

dwl99 wrote: »

Whenever I try to use the mobile website I get an error "please select a valid departure station" no matter what I type in - any ideas?

Same here. Blooming typical, first time I've tried it and it's not working!!!!

StevenDr

Does the app also search for fares which go past your station? For example, I was looking at single fares from London Euston to Lockerbie. The Virgin Trains site offered me a price of £104 for London to Lockerbie. I then checked a fare from London Euston to Glasgow (which is north of Lockerbie). This would cost me £71. So I could get a ticket to Glasgow and jump off at Lockerbie (I checked that the train stopped in Lockerbie and there are no ticket barriers at Lockerbie).

Former_MSE_Adam

Madminder wrote: »

Same here. Blooming typical, first time I've tried it and it's not working!!!!

Apologies for this, we had a minor problem with the tool that stopped it working for a few people. This has now been rectified.

Thanks,
Adam

blanik

StevenDr wrote: »

Does the app also search for fares which go past your station? For example, I was looking at single fares from London Euston to Lockerbie. The Virgin Trains site offered me a price of £104 for London to Lockerbie. I then checked a fare from London Euston to Glasgow (which is north of Lockerbie). This would cost me £71. So I could get a ticket to Glasgow and jump off at Lockerbie (I checked that the train stopped in Lockerbie and there are no ticket barriers at Lockerbie).

I suspect that the £71 fare is an advance ticket that will expressly prohibit breaks of journey so you cannot get off at Lockerbie.

Did you look at getting an advance ticket London to Carlisle ( currently £68 or £41 for travel in the next week ) then a walk on ticket (£6) from there? Strictly I think you would need to get off the Virgin train at Carlisle to complete the advanced ticket journey and reboard a train to Lockerbie.

wealdroam

blanik wrote: »

Strictly I think you would need to get off the Virgin train at Carlisle to complete the advanced ticket journey and reboard a train to Lockerbie.

If you have a valid ticket from London to Carlisle, and a valid ticket from Carlisle to Lockerbie, then the train must stop at the changeover point, Carlisle, but there is no need to get off the train and back on again.

blanik

wealdroam wrote: »

If you have a valid ticket from London to Carlisle, and a valid ticket from Carlisle to Lockerbie, then the train must stop at the changeover point, Carlisle, but there is no need to get off the train and back on again.

thanks for the correction!

blanik

Delayed trains and split advanced tickets.

On the main site there is a warning that if the 1st train runs late the 2nd ticket might not be valid http://www.moneysavingexpert.com/travel/cheap-train-tickets#changetrain

However I found details posted elsewhere, supposedly from the official manual, that the 2nd ticket should be endorsed for later travel with the same company at no cost. See Q22 section 2 which includes the example "e.g. Advance ticket Bristol-Paddington plus tube single ticket, plus advance ticket Kings Cross to Hull;" http://www.railforums.co.uk/showthread.php?t=48377&highlight=Advance+FAQs

Perhaps someone from MSE could clarify?

skipness

This question may have been posted before, if so sorry!
The first part of my journey would be from an unstaffed station. Can the conductor/guard issue split tickets?

wealdroam

skipness wrote: »

This question may have been posted before, if so sorry!
The first part of my journey would be from an unstaffed station. Can the conductor/guard issue split tickets?

If there is no facility to buy the tickets at your departure station, you should buy the tickets at your first opportunity.
This may be from the guard/conductor, at an interchange station or at your destination.

skipness

wealdroam wrote: »

If there is no facility to buy the tickets at your departure station, you should buy the tickets at your first opportunity.
This may be from the guard/conductor, at an interchange station or at your destination.

Unfortunately, the ticket split for the journey I was researching occurs part way through the 2nd leg, not at the interchange from branch to main line.