Desperately need help on system restore please. Updated

GunJack

this is where it may get tricky - do you know what type of files the infection was found in, and which partition they are stored in? You may find you need to re-format the other two partitions also to clear ramnit completely if some of the infected files are sitting in them

xxdeebeexx

Oh my goodness......
I am at the format stage and there are 3 partitions

Disk 0 partition 1 PQSERVICE
Disk 0 partition 2 ............ 142.5 System
Disk 0 Partition 3 ...............142.5 Primary


Where do I put windows 7

dx

GunJack

partition 2 System

xxdeebeexx

GunJack wrote: »

partition 2 System

Phew!

I got started a I am short of time....

Thanks so much for your help

dx

xxdeebeexx

TakeThis wrote: »

Yes, it is.

The Windows Format option is not very good and I wouldn't trust it to completely eliminate the virus. So after re-installation, we'll check the Boot Record.

Thanks everyone it's all done and working well. DS has lost a lot of the 'bloatware' that he never used so that's brilliant

Before he downloads too much 'stuff' how do we check the boot records please?

PS I have used AVG antivirus but I prefer Avira, Avira seems to be having scaning problems at the moment- are they much the same?

thanks

dx

Figment

I tend to use Microsoft Security Essentials in preference to AVG.

waddler_8

Don't forget to bring everything up to date - Windows, installed programs.... everything.

Outdated, vulnerable programs are an attack vector for malware.

You can check for vulnerabilities in common software here.

http://secunia.com/products/consumer/osi/online/

TakeThis

xxdeebeexx wrote: »

Thanks everyone it's all done and working well. DS has lost a lot of the 'bloatware' that he never used so that's brilliant

Before he downloads too much 'stuff' how do we check the boot records please?

PS I have used AVG antivirus but I prefer Avira, Avira seems to be having scaning problems at the moment- are they much the same?

thanks

dx

I replied to your PM, but the Inbox was full.

If you aren't having any problems, then perhaps best to leave it for now.

GunJack

avira's great, best of the free av's. MAKE SURE java's up-to-date, that's been the target of a lot of the current nasties. Latest version here:-

http://www.filehippo.com/download_jre_32/

xxdeebeexx

waddler_8 wrote: »

Don't forget to bring everything up to date - Windows, installed programs.... everything.

Outdated, vulnerable programs are an attack vector for malware.

You can check for vulnerabilities in common software here.

http://secunia.com/products/consumer/osi/online/

Thanks... all up to date

dx