help required with sony eric k800i

key215

hello all...
i have a slight problem with my k800i, here goes...... everytime i go to open a game or a java application is doesnt allow me and comes up with operation failed.? does anyone know how i can overcome this problem and why it has occured?
many thanks in advance key

vietpup

Hi,

Have you tried switching the phone off then back on again then trying the application? Secondly did you move the original installation of the game to the memory card or has it been left of the phone memory.

Finally how long ago did you purcahse your phone? It might have an older firmware version so you may want to consider upgrading the firmware via the Sony Ericsson website:

http://www.sonyericsson.com/spg.jsp?cc=gb&lc=en&ver=4000&template=ps1_1_3_1_1&zone=ps&lm=ps1_1&pid=10407&fid=21839&esi=true

Be warned, you need to fully charge the battery and make sure you have made a backup of everything on your phone otherwise it will all get wiped out (move files to the memory card).

Hope that helps.

key215

hi thanks, its about 3 months old and dont even have a memory card, ill check out the upgrade. tried turning on then off but same prob.

vietpup

Before doing a firmware update, trying backing up all your data off the phone onto your computer (as you don't have a memory card).

Then try do a full factory reset/clear, this will wipe your phone clean and revert the settings back to how they where when the phone left the factory.

If this fails it's more than likely to be a problem with your firmware.