No Vodaphone connection since 9am this morning

Birdy12

Is it just me or has anyone else lost Vodaphone connection this morning? I successfully sent a text at about 8.50am this morning but, since then, phone keeps telling me no service so no texts, emails or phonecalls.

Cheers, Birdy

grumbler

Local mast is down?
Have you tried the phone with another sim or the sim in another phone?

vikkif_2

Vodafone quality is getting worse.

agrinnall

Check your postcode on the Vodafone forum Faults board

http://forum.vodafone.co.uk/t5/Faults-Board/bd-p/69

You're not likely to get much information but you can at least see if they are aware of it. You'll also probably know that you've got service back well before the fault is updated as fixed.

amiehall

Depending on how long your service is out for in the end you should definitely ask them what the problem was. I received a £10 bill credit (completely unexpected tbh) when I emailed 3 to enquire about why my service had been out for 12 hours.

Vodafone

Hi Birdy12,

Agrinnall is absolutely correct here.

We add all known network issues to our eForum Faults Board and update them as soon as they are resolved.

If your area isn't logged there, follow the troubleshooting guide here.

Best wishes,

Heidi
Web Relations Team
Vodafone UK