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Santander new ISA

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Hi

I recently transferred my ISA from Halifax to Santander, which the funds have now been transferred. I went online on Santander to see how easy it would be to transfer some cash back to my main bank account with Halifax (not that I need to... just checking).

However, on the Santander website, whenever I select the option to pay someone or add a new payee, it states that I do not have a "valid product" for this request.

Anyone know what's going on?

Thanks
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Comments

  • You can't move money to a non-Santander account online. Below is from the Santander website:

    "Withdrawals can be made over the telephone, via Internet Banking or at a cash machine at any time.

    Cash ISA transfers out are allowed at any time.

    Money can be moved between Santander accounts via Internet Banking. Money can be moved to a non-Santander account via telephone and post"
    Learn to speak Norfolk:
    Translations: Naarfok = Norfolk, Narridge = Norwich, jargon = like running, but slower, cooo = queue, how're yer gettin arn = Norfolk greeting, on the huh = Something being uneven.
  • the_goon
    the_goon Posts: 1,018 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Ah !!!!!!! Missed those terms. Guess I'll just have to setup a standard account with them.
    Check out my Ultimatcher4
  • Or you could just phone them up when you want to withdraw?
    Learn to speak Norfolk:
    Translations: Naarfok = Norfolk, Narridge = Norwich, jargon = like running, but slower, cooo = queue, how're yer gettin arn = Norfolk greeting, on the huh = Something being uneven.
  • the_goon
    the_goon Posts: 1,018 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    Or you could just phone them up when you want to withdraw?

    Ooo. How 1987.
    Check out my Ultimatcher4
  • the_goon wrote: »
    Ooo. How 1987.

    I'll have to take your word for it as I was a toddler in 87! :p
    Learn to speak Norfolk:
    Translations: Naarfok = Norfolk, Narridge = Norwich, jargon = like running, but slower, cooo = queue, how're yer gettin arn = Norfolk greeting, on the huh = Something being uneven.
  • flora48
    flora48 Posts: 644 Forumite
    Tenth Anniversary 500 Posts Combo Breaker
    What a pity. Santander took over A&L who were ace with their telephone banking in the 80's and then had a perfectly good internet banking system. I changed to Nationwide for all my banking after 30 plus years with A&L due to the ineptitude of Santander. Regression indeed!
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