How do I make my new Sky remote control operate?

geek84
geek84 Posts: 1,130 Forumite
Part of the Furniture 500 Posts Combo Breaker
Hi Folks

I had my Sky remote control replaced by a new one. I have put in the required code in order to make it work, as instructed on the small leaflet which came with it, but I cannot turn the tv on or off.
Would anybody be kind enough to suggest a solution for this problem?

Thanks in advance for your response.

Comments

  • Moneymaker
    Moneymaker Posts: 1,984 Forumite
    1,000 Posts Combo Breaker
    Depends on the Rev number of the remote (inside battery compartment). You need to look up the code for your new (unknown make/model) TV set.
    Try the Satcure web site. Lots of codes listed there.
  • geek84
    geek84 Posts: 1,130 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    Hi

    Many thanks for your reply.

    I already know the code for the tv - it was given in the booklet which came with it. However, I till cannot use the remote to turn the tv on !
  • penrhyn
    penrhyn Posts: 15,215 Forumite
    Part of the Furniture Combo Breaker
    Follow the interactive guide on Sky. Chances are you have the wrong code or are entering it incorrectly.

    http://www.sky.com/helpcentre/tv/remote-controls/operate-tv-with-sky-remote/

    Is it a genuine Sky remote?
    That gum you like is coming back in style.
  • Revision number of remote (on white label inside battery compartment)?
    Make and model of TV?
    Code you are attempting to use?
    Where did remote come from?

    All essential info to be able to help you.
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