USB Debugging

angelcake

-TangleFoot- wrote: »

Give this a go to get more details. Would have mentioned it earlier had I been able to remember what it was called...

ok will do that thank you

angelcake

[FONT=Segoe UI, Arial]On Mon 30/04/2012 18:55:35 GMT your computer crashed
crash dump file: C:\Windows\Minidump\043012-18408-01.dmp
This was probably caused by the following module: [FONT=Segoe UI, Arial]usbhub.sys[/FONT] (usbhub+0x12A60)
Bugcheck code: 0xFE (0x8, 0x6, 0x5, 0xFFFFFA800645FB20)
Error: [FONT=Segoe UI, Arial]BUGCODE_USB_DRIVER[/FONT]
file path: C:\Windows\system32\drivers\usbhub.sys
product: [FONT=Segoe UI, Arial]Microsoft® Windows® Operating System[/FONT]
company: [FONT=Segoe UI, Arial]Microsoft Corporation[/FONT]
description: Default Hub Driver for USB
Bug check description: This indicates that an error has occurred in a Universal Serial Bus (USB) driver.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system which cannot be identified at this time.
[/FONT]

angelcake

sorry to keep posting It says this:

[FONT=Segoe UI, Arial]18 crash dumps have been found and analyzed. Only 15 are included in this report. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

So will follow all the instructions and see how it goes What a good program that is! Thank you again

.. ok I am stuck.. it has sent me to this page.. http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=17882#help Which one do I download.. then when I download do I save or open .. then what do I do! (jeez sorry)
[/FONT]

-TangleFoot-

angelcake wrote: »

.. ok I am stuck.. it has sent me to this page.. http://downloadcenter.intel.com/Detail_Desc.aspx?DwnldID=17882#help Which one do I download[?]

None of them - you're likely to find an equivalent package intended for your laptop on the Sony web site.

angelcake

-TangleFoot- wrote: »

None of them - you're likely to find an equivalent package intended for your laptop on the Sony web site.

I had looked there first but just can't understand what to do

Thank you for being patient with me, I don't get what I have to download

waddler_8

What's the exact model number of your Vaio?

angelcake

waddler_8 wrote: »

What's the exact model number of your Vaio?

model is: VPCEB1E0E

-TangleFoot-

angelcake wrote: »

model is: VPCEB1E0E

Stick that in the box labelled Get Started.