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Snapples

Qwerty180 wrote: »

That's great snapples. I have sent him a letter before action ( probably didn't do a very good job though) and got email saying I would get refund this week. Fingers crossed!!
If I don't get refund, can you please advise me as to what to put in a further letter.
Many thanks and well done on getting a refund.

Yes, no problem just give me a shout if you need any help.

Qwerty180

Got my full refund today who said miracles don't happen

Snapples

Great news, Qwerty180

Qwerty180

Thanks, glad you got yours too.
If anyone else is reading this, keep trying cos you will get your refund if you push hard enough and PLEEEEEASE do not have dealings with this man!!!!

createbeauty

Snapples wrote: »

I have now received a full refund from {Edited by Forum team}, maybe the Letter Before Legal Action and the 14 deadline worked....

If anyone needs help with a Letter Before Action or the Particulars of a Claim for County Court Action, then do not hesitate to contact me.

Do you think I would have trouble getting my prize from his wife, Miss Gym, by taking them to claims court?

Snapples

createbeauty wrote: »

Do you think I would have trouble getting my prize from his wife, Miss Gym, by taking them to claims court?

If you could go into more detail I might be able to help

createbeauty

Snapples wrote: »

If you could go into more detail I might be able to help

My post here might help, lol: http://forums.moneysavingexpert.com/showpost.php?p=56584173&postcount=809

Snapples

createbeauty wrote: »

My post here might help, lol: http://forums.moneysavingexpert.com/showpost.php?p=56584173&postcount=809

I don't think that County Court Action would be suitable.

The only advice I can give would to have a chat or email Citizens Advice Consumer Helpline

I would 100% make a complaint to Trading Standards it would be better if you contacted Solihull Trading Standards as they are closer to the Laing Empire

createbeauty

Snapples wrote: »

I don't think that County Court Action would be suitable.

The only advice I can give would to have a chat or email Citizens Advice Consumer Helpline

I would 100% make a complaint to Trading Standards it would be better if you contacted Solihull Trading Standards as they are closer to the Laing Empire

Thanks. The links are banned on here? lol

createbeauty

Thanks for that.

I guess I can count myself lucky to have received a new and working iPad 2 after six months of his lies. Let's hope karma catches up with them.