Halifax Online ISA

browniej

I have applied for a Halifax Online ISA as a new customer. I remember being asked to register for Online banking and putting in a password. Don't remember anything about username though.

I have since received confirmation of the account being opened via email. This has my account sort code and number. However still no info on username.

Do they send the username through the post?

lisyloo

I think I got my user name via email.

jem16

browniej wrote: »

Do they send the username through the post?

I seem to remember getting mine through the post but it was a long time ago.

Just applied for one for my Dad on Sunday. Online help desk say it should be sent out in the post within 3-5 days.

GeorgeHowell

It's often very muddly like this. You'll probably have to call them about it -- that very often seems to be the case with Halifax.

Vortigern

You could try going to https://www.halifax-online.co.uk and clicking on "Forgotten your username" You'll need name, date of birth and sortcode/account number.

browniej

jem16 wrote: »

Just applied for one for my Dad on Sunday. Online help desk say it should be sent out in the post within 3-5 days.

Thanks jem. Only applied yesterday so will give it a few days before chasing up.

jem16

My Dad got his user ID today in the post so that's what should be happening with yours.

browniej

jem16 wrote: »

My Dad got his user ID today in the post so that's what should be happening with yours.

Thanks jem. Received mine in the post today.