Recall issued on my car, but I've already had half the work done

bigdave196

BMW have recently issued a recall for my car to replace all of the ignition coils, as they're prone to failure. However, I've already 2 of the 4 coils replaced as they did indeed fail (first one was in January, second in March).

Does anyone know if it will be possible for me to claim back some money from BMW for having these parts, that they now acknowledge as being faulty, replaced? I had the work done at a local indy rather than a dealer if that makes any difference

gilbert_and_sullivan

I doubt they will play ball there, but i would ask them to keep the obvious two new ones back for you as spares to keep or sell as you wish.

jaydeeuk1

I'd expect them to at least pay for the part, I'm assuming the indie used brand new genuine BMW bits

Premier_2

bigdave196 wrote: »

BMW have recently issued a recall for my car to replace all of the ignition coils, as they're prone to failure. However, I've already 2 of the 4 coils replaced as they did indeed fail (first one was in January, second in March).

Does anyone know if it will be possible for me to claim back some money from BMW for having these parts, that they now acknowledge as being faulty, replaced? I had the work done at a local indy rather than a dealer if that makes any difference

How old is the car and what model is it?

bigdave196

jaydeeuk1 wrote: »

I'd expect them to at least pay for the part, I'm assuming the indie used brand new genuine BMW bits

Yeah, if they paid for the parts I'd be happy with that. As far as I'm aware they are indeed new genuine OEM parts

Premier wrote: »

How old is the car and what model is it?

It's an 08 320i E90

neilmcl

OP, did you approach BMW (CS and dealership) when you replaced the coils, or did you just go straight to the indy to have them replaced.

Lum

Also, do you know if the replacements you had fitted are the revised design, or just another set of the original problematic ones? If it's the latter then it's still worth getting them replaced again.

Problem you're going to have, if you went straight to an indy then you didn't give the original seller an opportunity to make good the fact that they sold you faulty goods, so there probably isn't much they're obliged to do.

Might be able to wangle a gesture of goodwill out of them, provided you don't go in there guns blazing.

cardinalbiggles

Similar thing happened to my parents with Vauxhall and a petrol tank. The tank was recalled after problems with rust after my dad had fitted a new one due to this problem. Vauxhall paid the total cost of the tank that he had bought from the dealer (only place he could source one) plus some extra for fitting which he did himself.

bigdave196

neilmcl wrote: »

OP, did you approach BMW (CS and dealership) when you replaced the coils, or did you just go straight to the indy to have them replaced.

I went straight to the indy. It's second hand (not an approved used one either) and the warranty had just run out, the dealer wanted £90 just to plug it in

Lum wrote: »

Also, do you know if the replacements you had fitted are the revised design, or just another set of the original problematic ones? If it's the latter then it's still worth getting them replaced again.

Problem you're going to have, if you went straight to an indy then you didn't give the original seller an opportunity to make good the fact that they sold you faulty goods, so there probably isn't much they're obliged to do.

Might be able to wangle a gesture of goodwill out of them, provided you don't go in there guns blazing.

Good point, I'm not sure if they are the new designs or not, I'll check my invoices for a part number or ask the chap that did it.
I'll certainly try the goodwill gesture route but not expect anything

colino

Unless BMW fitted them, no matter what paperwork you produce, they will not care. Get your old ones back as said above as spares (if they are the revised part) and be surprised that your old ecu didn't get spiked.

Premier_2

If the parts already replaced are not of the defective design, I suspect BMW will not replace them (free) as they are not subject to recall. If they do agree to replace parts, you may not be able to retain the old parts as you didn't pay for the replacements.

BMW may want to retain the old parts for investigation or recycling purposes ... and would certainly want to prevent faulty parts that have been replaced for free from then hitting the second hand market.