Zurich assurance claim they have found me

bertikusmaximus

A bit of a bump but I have some information that will be useful for people who might have similar letters from Zurich Assurance.

Basically, Zurich Assurance is Zurich's UK company which offers life assurance products. It also includes the "legacy" business held by Allied Dunbar and Eagle Star.

Since some of the AD and ES policies are quite old, often Zurich loose track of customers and will periodically run a search to try and find these customers and inform them of any payments etc they might be due.

In this case, you shouldn't be alarmed if you receive such a letter.

Moreover, the return address might be different to the UK Life Centre address since policy adminstration is carried out by Capita on behalf of Zurich. In fact, this is carried out in two locations, depending on which legacy company you may have held a policy with - for Eagle Star products, Capita have offices in Cheltenham which service such products whilst for Allied Dunbar products, they have offices in Swindon. Hence, the return address for information that Zurich are requesting might be either in Swindon or Cheltenham.

I hope this helps anybody who receives similar letters!