Lloyds TSB raise your credit limit then your interest rate!

Rupert_Bear

burnleymik wrote: »

I have been involved in Customer Support in the past. I always understood never to take it personally if a customer was angry because they were not angry at me personally, rather with the company I represented.

No idea what frontline IT support has to do with this, has no bearing on OP's situation?

FWIW I wasn't condoning shouting and screaming at any CS representative. My point was to the guy who said that the customer service person has nothing to do with what had happened. He did, he was the customer point of contact and is paid to represent the company and their decisions.

Yea right!!!!!!!!!!!!!!!!!!!!!

burnleymik

Rupert_Bear wrote: »

Yea right!!!!!!!!!!!!!!!!!!!!!

Constructive and well thought out. Glad you took the time to quote me and reply!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! (do I need more?).

:cool:

This thread has gone off topic unfortunately. I do agree that OP is responsible for their own actions and their own debts, but I also think these credit card companies should not be behaving in this way in the current economic climate. They know customers will be in a less likely position to be able to pay off their debt quickly and as such paint them into a corner and rate-jack them.

waynstar

thenudeone wrote: »

This has got to stop. When are people going to take responsibility for deciding whether they can afford the repayments before they buy something, then trying to pass the blame on to everyone else instead of accepting that they should have had more control [the bank didn't spend the money - they did].

That's a very blinkered view on people's credit & borrowing issues. I for one am having problems with paying off my debts. They were accrued at a time when my income was approximately £200 per month higher and I could not have foreseen a new government cutting benefits and qualifying criteria for low paid, full time employees.
And now, because of these income changes, Lloyds TSB has informed me that my interest rate is to increase. I have never missed a payment on the account but they have deemed it necessary to join the government & tight fisted blue chip employers, in making poor people even poorer.
It will come to the point when I have to give up the car and when/if that happens, my job goes with it! How would the banks & the state like them apples? Loans would be dragged through the courts, interest stopped, minimum affordable payments set up and of course, my demand for state benefits, putting an increased burden on the tax system. These organisation's bosses need to stop living such grand lifestyles off the back of the working class and other than the jobs we are gratefull for, should accept a great deal more social responsibility over their hugely inflated social worth & immense greed!

k12479

waynstar wrote: »

They were accrued at a time when my income was approximately £200 per month higher and I could not have foreseen a new government cutting benefits and qualifying criteria for low paid, full time employees.

Your view also seems quite blinkered as it appears you were managing your finances too close to the edge. What else could you have not foreseen: fridge or washing machine breaking down? Car needing repairs? Sickness stopping you working?

tomsco

waynstar wrote: »

That's a very blinkered view on people's credit & borrowing issues. I for one am having problems with paying off my debts. They were accrued at a time when my income was approximately £200 per month higher and I could not have foreseen a new government cutting benefits and qualifying criteria for low paid, full time employees.
And now, because of these income changes, Lloyds TSB has informed me that my interest rate is to increase. I have never missed a payment on the account but they have deemed it necessary to join the government & tight fisted blue chip employers, in making poor people even poorer.
It will come to the point when I have to give up the car and when/if that happens, my job goes with it! How would the banks & the state like them apples? Loans would be dragged through the courts, interest stopped, minimum affordable payments set up and of course, my demand for state benefits, putting an increased burden on the tax system. These organisation's bosses need to stop living such grand lifestyles off the back of the working class and other than the jobs we are gratefull for, should accept a great deal more social responsibility over their hugely inflated social worth & immense greed!

You know you can decline the interest increase, it just means you have to close the account to further purchases. No one's making you spend their money.

callum9999

waynstar wrote: »

That's a very blinkered view on people's credit & borrowing issues. I for one am having problems with paying off my debts. They were accrued at a time when my income was approximately £200 per month higher and I could not have foreseen a new government cutting benefits and qualifying criteria for low paid, full time employees.
And now, because of these income changes, Lloyds TSB has informed me that my interest rate is to increase. I have never missed a payment on the account but they have deemed it necessary to join the government & tight fisted blue chip employers, in making poor people even poorer.
It will come to the point when I have to give up the car and when/if that happens, my job goes with it! How would the banks & the state like them apples? Loans would be dragged through the courts, interest stopped, minimum affordable payments set up and of course, my demand for state benefits, putting an increased burden on the tax system. These organisation's bosses need to stop living such grand lifestyles off the back of the working class and other than the jobs we are gratefull for, should accept a great deal more social responsibility over their hugely inflated social worth & immense greed!

Benefits are not guaranteed, if you "couldn't foresee" a conservative government with an austerity agenda cutting benefits then you have been living under a rock...

Rather ironic that it is the banks who are "immensely greedy", whereas you are the one spending someone else's money because you don't have your own... And perhaps you should remember that the taxes on those "greedy bankers" wages are what are paying for your benefits...