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Problem With GlobalTestMarket

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  • dragonfly02
    dragonfly02 Posts: 748 Forumite
    gohan2091 wrote: »
    I will keep you all updated and would like members here to think of a plan if GlobalTestMarket ignores my messages (if you could be so kind :)). Would should I do if that's the case?

    do you have a passport:eek::eek::eek: hehehehehehehe
    Running total for swagbucks - £270 since Jan
    Running total for superpoints -


    :D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D

  • gohan2091
    gohan2091 Posts: 301 Forumite
    People I need some help, I had a reply from GlobalTestMarket and they said this:
    Hi,

    We have confirmed that payment has been sent to you on 3 separate occasions.
    Per company policy, we make up to 3 attempts to deliver payment before the
    funds are forfeited due to and undeliverable address. No further attempts will
    be made at this stage.

    --
    Best Regards,
    Victor
    The GlobalTestMarket Team

    I am furious about this!
  • cally6008
    cally6008 Posts: 7,629 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    My thoughts would be to ask them the following

    The exact date cheque 1 was issued
    The exact name and address that THEY sent cheque 1 to
    What happened to that cheque - was it returned to them (what date did they receive it back)
    Was that cheque cashed - what date was it cashed

    The exact date cheque 2 was issued
    The exact name and address that THEY sent cheque 2 to
    What happened to that cheque - was it returned to them (what date did they receive it back)
    Was that cheque cashed - what date was it cashed

    The exact date cheque 3 was issued
    The exact name and address that THEY sent cheque 3 to
    What happened to that cheque - was it returned to them (what date did they receive it back)
    Was that cheque cashed - what date was it cashed

    Basically they are saying your address was undeliverable so you want proof of this.
    Don't give them any names/addresses again, let them come back with where they sent the payments to.

    Hope you kept any emails they sent you and you sent them about the address to send payment to.

    Hopefully you'll be able to show that they sent cheques to wrong name/address and then request payment a 4th time
  • gohan2091
    gohan2091 Posts: 301 Forumite
    Good reply cally6008, I have just emailed them asking what you said. I really think they are lying to me. I believe they are not sending me the cheques but said they have. I am so mad over this, argh! lol. I feel so cheated. I love giving my opinion but when they promise you something back for your time, I want them to honour that!

    I shall keep you all updated and if anyone has comments, please share them. I will also keep all communication with them. I am looking for HQ contact details for GTM if anyone has them? Or some way to report them.
  • dragonfly02
    dragonfly02 Posts: 748 Forumite
    gohan2091 wrote: »
    . I am looking for HQ contact details for GTM if anyone has them? Or some way to report them.

    I was thinking the same, there must be some "body" that you can lodge a complaint with.
    I know there are very clever people on this board who should be able to track down the information you are looking for, I'll try and look but I will just be googling and digging as i'm sure you have been doing so far.
    Running total for swagbucks - £270 since Jan
    Running total for superpoints -


    :D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D

  • gohan2091
    gohan2091 Posts: 301 Forumite
    I new day and I am still extremely annoyed over how unprofessional GTM are. No reply to my questions yet but I will give them time. I've searched Google for some contact details and how to report them but I can't seem to find anything :(
  • cally6008
    cally6008 Posts: 7,629 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    bottom of their website says powered by GMI - http://www.gmi-mr.com/

    and accredited business BBB - http://www.bbb.org/western-washington/business-reviews/market-research-and-analysis/global-market-insite-in-bellevue-wa-7048556#bbblogo

    second link may be useful ?
  • gohan2091
    gohan2091 Posts: 301 Forumite
    The BBB sounds interesting, I shall email them and ask what they can do. Thanks!
  • libra10
    libra10 Posts: 19,563 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    GTM have a Facebook page, but it's not very active.

    Might be worth posting an enquiry.

    https://www.facebook.com/pages/Global-Test-Market/163457320378561
  • gohan2091
    gohan2091 Posts: 301 Forumite
    libra10 wrote: »
    GTM have a Facebook page, but it's not very active.

    Might be worth posting an enquiry.

    https://www.facebook.com/pages/Global-Test-Market/163457320378561

    Do you not remember suggesting the Facebook page earlier on in this thread? Here is your quote:
    libra10 wrote: »
    I see what you mean about there being no way to open a discussion on GTMs Facebook page, hadn't realised.

    It seems the only way is through their 'contact us' system, at https://www.globaltestmarket.com/contact.php

    Hope the matter is soon resolved.
This discussion has been closed.
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